Used 2023 Ford Escape for sale near Des Plaines, IL

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Service, facility and staff were great. I highly recommend this location. I will be returning.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

Risto was amazing! He helped me figure out what I wanted and was so helpful!

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

it has been a very good used car shopping experience

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

The service and parts departments offer consistently excellent, friendly service; both are staffed with employees with years of experience.

Good experience and George was enthusiastic, helpful, and was a great guy to discuss the benefits of the car I was purchasing.

I appreciate it and the well versed info, I would like to get further information on purchasing

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.