Used 2023 Ford Escape for sale near Midlothian, TX

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I had an excellent experience purchasing my new truck, and a huge part of that was thanks to my salesperson, Pedro. From start to finish, Pedro was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident with my purchase. He took the time to answer all my questions, was transparent throughout the process, and never made me feel pressured. The entire experience was smooth, stress-free, and actually enjoyable—something you don’t always hear when it comes to buying a vehicle. If you’re in the market for a new truck and want someone who truly cares about customer service, ask for Pedro. I highly recommend this dealership and would absolutely come back again.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Lance Libby very helpful in answering all my questions, quick to text me back to keep in touch with me with updates on new models coming in and available. Excellent Sewell service.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I would recommend Principle Volkswagen with a caveat - once you get into Service, everyone is great and we've never had a problem with Service. I like the video from the mechanic showing and detailing what was done. However, reaching them on the phone is a nightmare. The phone to Service rings and rings, then disconnects. If you can finally get to a point to leave a message, they are never returned.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Sunni was outstanding. Test drive and high lighting features of the car were on point.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.

Easy to work with and great service very happy with my car. The salesman Jonathon was very good at helping me get approval and fast the same day

The best experience I’ve ever had at a car dealership. Tanya was amazing. From beginning to end she was so positive and gave life tips along the way. Being a first time buyer isn’t easy but, I felt like I had the best and felt confident. If you all looking for a vehicle definitely go here and they will take care of you.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

I had a bit of a challenging situation being out of town. The salesman was very professional and handled a long drawn out process with ease. Very friendly and easy going. Great experience