Used 2023 Ford Escape for sale near Montgomery Village, MD

The best specialist Mr. Ruff, hands down. Amazing customer service, was willing to make sure I drove off with one of my two options in vehicles I chose. His work speaks for itself. I will recommend him to anyone any day!.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone here was super nice and very professional. The moment we arrived we were taken care of immediately. The process was simple and we drove off in the car the same day.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great service as usual. Friendly, knowledgeable service representatives. Very helpful give me detailed information on any questions that I ask. I will go back.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Overall I had a good experience working with VINS. They were helpful and responsive. They are a full service dealership, assisting with TTL, shipping and financing. VINS does have some fees in addition to the cost of the car, but overall their price was competitive with the fees included. They are up front about the fees early in the discussion which is helpful. They were happy to provide all the necessary information to verify this was the right vehicle for me. Thanks!

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

Good experience, communication throughout the process. Highly recommend and will continue my service needs here at the dealership, Koons Baltimore Ford

The second service advisor that I had on my car repair took me in and worked hard to get my car repaired. She was very personable, professional, patient and caring. Kara is the person who gets things done.

I bought a a used Toyota sienna and I’m really pleased with it, thank you Michael nice work keep going!!! I 100% recommend this dealer 👍👍👍👍

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Jay , I sincerely thank you for. I enjoy coming to Koons Ford for the morning out. Even talking with staff, waiting customers and having my automobile serviced is all worth while. Personally when I see your face I know that I am going to be taken care of, not down playing any other service representative but you have been taken care of me for (2) Ford F 150 vehicles that I have brought from Koons. That is some history. Thank you sir , I appreciate your service.