Used 2023 Ford Escape for sale near New Haven, MI

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My sales person Tommy White was great, knowledgeable, and very professional. The facility was very clean and everyone was really kind. Everything that I wanted in the car I received thank you. I?m happy.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Bought 2025 ram, Phil was a pleasure to work with, everything came together and in a matter of hours the deal was done and truck was out the door.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Monica is great to work with, and a wonderful person to top it all off. Monica is easy to communicate with and very quick to reply to questions/emails. Monica always goes above and beyond to assist her customers. I have been working with Monica since 1998 and have purchased or leased probably 6 vehicles from her. I cannot give enough praise for all Monica does, and just the kind, caring, understanding person she is.

My recient Service on my Lease 2024 Edge was an awesome experience because of ?Teaming?. The Svc Desk Manager, Svc Manager, and the Svc Senior Electrical Technician all worked on the Electrical repair as a Team, keeping me informed on their work status to resolve the problem at hand. During the entire repair job of the 2024 Edge my Svc Desk Manager and the Svc Lane Manager insuring that I had a dependable vehicle for my spouse & I. My wife is a special needs person, with wheel chair. Her needs were met with the loaner car, a 2025 Ford Explorer. Your assistance as a Team is greatly appreciated. D. B.

Excellent overall experience! Love my car ? Will buy from there again.

Prompt helpful service advisors. Clean service department and nice waiting area. John Moore and others very professional and helpful.

My Ford F 150 came in, Thanks to Kellie Kraemer for her watching for it to arrive , More than Happy and pleased of customer service at Russ Milne , Thank you ! Merry Christmas and Happy New Year

In and out in timely fashion. Brandon was exceptionally polite and knowledgeable, answering all my questions without hesitation. The waiting room was pleasant as I watched the latest golf match on the TV provided in the room. I did purchase this vehicle from this dealer prior to having the service done.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Drove 2.5 hrs and it was well worth it. They made the experience pretty easy.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.