Used 2023 Ford Escape for sale near Pacoima, CA

Good people, good experience. Some confusion with GMs complicated rebate process and everyone helped to get it sorted out. Thanks to Bob Torries and Ms. Brance.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Always fast and dood costumer service. Only prices a feel little hight for repairs.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I bought a car over the weekend and I spoke to Yosselyn before coming in and she was super helpful and assured me that I would be helped out and be able to get into the vehicle I was looking into. Once we arrived she introduced us to Jesus and he was just as helpful. He showed us the vehicle and went for a test drive. He made the process really easy and enjoyable! Definitely recommend this dealership if you are looking to get into a new or used car.

Abel was very helpful in the days leading to our purchase. He was efficient, honest, and helped find answers to questions as they came up. I felt I could count on him to lead me in the right direction and was thankful for his time.

Great attention and great cars, my agent Denis Vakhlov was awesome all the time, thanks Denis..

Thanks to Denis! We just came to see the cars and check the price, and eventually left in a Ford F-150. Denis, you are an amazing manager who knows how not only to interest, but also to take into account all the preferences of the client. In addition, he also became our translator from English to Russian. Denis explained all the details, as a result, everything was clear and transparent to us in this transaction. Thank you, Denis, thanks to you, a working car has appeared in our family. And with the birth of the baby, it became very convenient and more comfortable to have 2 cars in the family. Denis, we wish you great sales, profitable deals and only super customers.

Good deal, crazy long wait for finance due to volume, I have never experienced such a wait...5 hour wait just to get to the finance person...that's nuts

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!