Used 2023 Ford Escape for sale near Royal Oak, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I have bought 5 cars from this dealership, and I have had nothing but great experiences. From sales, to service and the parts department. Cameron from sales is a great guy, and so is Skylar. The finance manager is wonderful, and works his butt off to get you approved with a payment that is manageable. I only take my vehicles to this dealership for service. Their service techs are polite, and always informative. I literally can’t say enough good things about this dealership.

I was looking for a new vehicle and will at Taylor Chevrolet hooked me up the process was fast and easy was in and out within a few hours could've been sooner but I had to make sure I got the right color

Mike Gentry is always a joy to work with. He knows what i want and always goes out of his way to help me acquire just that. The showroom was clean and open but yet, still private. The best experience was being received amongst an abundance of flowers and plants.

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Just overall amazing service Joe is doing a heck of a job love that guy! Keep it up

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

They got the job done and helped cut the cost too, great work guys thanks

Chris Adams helped me to get my backup camera working again when backing up by telling me how to reset my camera . Chris saved me a service appt and money. I always get my 2015 volvo xc 60 serviced by Chris Adams at Suburban Volvo All he had me do was to active my backup camera and select the menu button to access the backup camera options Chris Adams has experience ,which is priceless zoltan varga

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Great place for service and sales ?. State of the art,very well organized business.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I came in for a scheduled oil change. The began at the scheduled time. Service was completed in a timely manner. He gave me all the proper discounts and I was on my way. Great service, they even washed my car. The person who helped me was very professional.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Walked in as a drive by to shop around. I spoke with Trevor and right away I felt at ease. after some good back and forth, I was able to get a low mileage ,Under KBB truck. The process was easy and the entire team especially Trevor was great to deal with.