Used 2023 Ford Escape for sale near Royal Oak, MI

I recently purchased a pre-owned 2022 Ford F-350 from Bob Maxey Ford in Detroit. The experience was very positive working with my salesman Xavier (X-man). He was there to answer all of my questions prior to buying the vehicle and made sure that all aspects of the vehicle was ready by the time of purchasing. The purchasing process was quick, he had all of the paperwork ready with the sales manager prior to my arrival. Overall, I would recommend Bob Maxey, Detroit and Xavier for your next pre-owned vehicle purchase.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

They followed up immediately ,but ultimately ,through absolutely no fault of theirs ,I wasn’t interested in that car

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I came in for a scheduled oil change. The began at the scheduled time. Service was completed in a timely manner. He gave me all the proper discounts and I was on my way. Great service, they even washed my car. The person who helped me was very professional.

I was there to check the car. I wasn?t sure I?m gonna buy it but Labib he was the best guy and he makes a deal happen. Everything was perfect. Thank you for him and for you guys.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Will continue to go to Brad and the Serra Ford team! The process was seamless! Told them what I wanted and they delivered perfectly! Great experience!

Very positive experience. The sales people are very professional and helpful. Never felt pressured or ignored. I was directed to the appropriate vehicle for my needs and desires. Won?t go anywhere else.

great experience with the team at Dean Sellers...have been buying vehicles there for 15 years...great service as well...great selection of vehicles to choose from

Louis Saab our salesperson was very helpful and nice. He explained to us the characteristics of each car and option available and I was able to choose the car that fits my needs

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

Arron Woodward was my salesman and he was great, would recommend buying a car from him

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!