Used 2023 Ford Escape for sale near Waterloo, IN

Bought and leased from O?DANIEL. Our sales person (Phil) and the service department are top notch! We would not go anywhere else. We recommend O?Daniel New Haven location as the as your first stop for purchase, lease and service!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Being 72, in all my life, this is the best dealership I have dealt with.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

They were fantastic! Worked with me and made it easy. Total pros from sales to financing. I drove an hour and a half and I would buy from them again.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Had an amazing experience. Jonah was great to work with. It's always nice when you can talk down to earth with a salesman.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Friendly and honest service. Very accommodating. Understood my wishes. Did not try to upsell me. Got my service taken care of quickly.

I stopped in to check out a car I’d seen online, along with five other cars at other dealerships. O Daniel was the only response I got within minutes of contacting them. Made the appointment, loved the car, bought it. 48 hours later, the others decided to respond to my initial inquiries. It’s a new world guys, try to learn from O’Daniel’s. They know what’s up!

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

Excellent customer service in the buying process. I communicated online with interest in test driving a couple used Fords and Jennifer and team had them ready to go when I arrived. Jennifer was great to work with throughout the whole process. Very responsive, quickly answering any questions I had, and worked diligently to make sure I was all set when purchasing my vehicle. I highly recommend O'Daniel Ford.

Cole Woods, the service advisor helped me alot. He made sure that my vehicle was fully checked, informed me of my tire issue and gave me a good deal. In addition. When I accidentally locked my keys in the car when I dropped my car off for an oil change. He was able to help get it unlocked and it was free of charge. He is a true example of how an employee should respectfully treat their customers.

Extremely nice people. We were very happy with the entire experience; very seamless. We drove almost 300 miles to purchase our truck from them. We highly recommend!!!

nothing pertinent to share regarding the service performed on my vehicle

I inquired about a car on CARFAX and Braden responded quickly. The buying process was smooth. Everyone we worked with was down to earth and not pushy. Great experience!

I purchased a new truck from Burnsworth Zollars on 4/15/22...TOP NOTCH DEALER!! John Snyder was my Sales Rep and I highly recommend him. He made the process easy and fun!

They treat you like they have known you all their lives very courteous and helpful! Ethan is a very outgoing salesman! Very knowledgeable and helpful

Ethan E. Is the guy to go see! He makes you feel at home laid back environment very nice place to buy a vehicle. Fast turnaround when buying a vehicle, does not take too much time from the time you go there until you are driving away in a new vehicle.