Used 2024 Ford Escape for sale near Gates Mills, OH

James Strosnider took care of everything. I’m very happy with the warranty work that was done.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

This was my second Nissan. My first was a new Maxima, which I absolutely enjoyed for 15 years during which I racked up nearly 283k miles. Therefore, it was truly time to replace it. I would?ve replaced it with another new Maxima except that that line was discontinued a couple of years ago. And recently, I drove a friend?s Rogue during a weeklong road trip and was thoroughly impressed by the experience. Steve Dailey was the young and affable salesman who also happened to be a talented violinist and experienced software developer! I had filled out an online request for more information re the dealer?s 2025 Rogue Platinum and Steve responded within the day. The tone of his communications was friendly and professional, and he worked with my uncertain and busy schedule. During the test drive, I was having problems learning to use the new type of turn signals (our friends? Rogue was from 2023). I could not figure out how to turn off the signal after each successful lane change. We stopped in a parking lot and Steve helped me to figure out how to use them, which prevented me from aborting my consideration of the Rogue. We also had concerns about whether the front passenger seat would truly be comfortable for elderly passengers in long distance drives. Steve referred us to products that can enhance a passenger?s comfort, and we are happy with the products that are available online. Steve also reset the liftgate to a lower height that was more appropriate for all users in my family, and this turned out to be fortuitously prescient because the default height would have caused my liftgate to crash into my opened garage door. We really appreciated this fortuitous turn of events. Because of concerns about identity theft, I have frozen my Credit Bureau accounts. Steve coordinated with me carefully so that I only needed to unfreeze my account for just the right amount of time for him to coordinate a credit check. We completed all this over text, which is my preferred mode of communication. Throughout the buying process, Steve was attentive, responsive and patient. There were no high-pressure sales tactics from him. He was respectful of our boundaries. He truly made the buying process easy and dispelled all the negative stereotypical images of car sales professionals. I would definitely recommend Steve to anyone who wants to be served by a salesman who listens, is proactive and creative, and truly is a fine young man!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

This is the second car we've bought with Dallas. He has treated us like family and we continue to use him for our vehicle needs! Cheers to a good crew over there!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I came in to get a new car not really knowing which vehicle I wanted. Mark was super helpful and patient with me as I test drove and asked hundreds of questions!! I ended up getting a new mustang mach e and have been so happy with their help at liberty! Thank you so much Mark!

Quick and easy process. Jerrid Marhefka was helpful, attentive and easy going. Thanks Kia of Steeetsboro

Eric made the buying process as easy as possible! I?ve always bought cars from family, never a new car for myself. He made me feel comfortable and made the buying process fun! My fianc� wants to go to him when he?s ready too.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Renee was absolutely amazing to work with! She was professional, patient, and made the car-buying process smooth and stress-free. Highly recommend her if you’re looking for great service and someone who truly cares about her customers.

My salesman Frankie was awesome. Took the time to show me all the features of the truck, made sure I knew how everything worked. Can?t say enough about him.

Jerrid helped get us the car we came to see. We are very happy with his service and our experience at Kia of Streetsboro after spending a few weeks looking other places. We will definitely recommend this dealership to others!

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!