Used 2024 Ford Escape for sale near Hoffman Estates, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

This is car number 8 with Midway Dodge. This is the only place we shop. We always receive great service from everyone here. Thank you for the great service especially Money Carlos

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

What a great team, very impressed with the service and effort they put into getting me in my new Jeep. Thank you Kunes Family

Customer service was very friendly and helpful, great to assist with any questions or concerns regarding the vehicle. Also informed me once I purchased vehicle from location and if any service is need my sure that I called immediately.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Good Customer Service, Very Kind, Good Seller Natalie, Very Respectful. Made me feel at home, buy a car from Natalie 5 Stars, Thanks to you.

I wouldn't take my time to write this review, but after I saw the negative reviews I decided to share my opinion. I had a great experience at Herz and I always send anyone asking there. Today a friend of mine showed me the bad reviews on this website and asked me if I am sure that this is the place. I showed him great reviews that Hertz has on other websites and decided to write this one.We purchased 2017 Altima and they even called us when they received the second key. THere was no presure for getting warranty, etc and we got a great rate. You should go and check for yourself.

Fantastic service! Polite knowledgeable individuals who get you in and out of the Quick Lane shop as soon as possible!

George McElroy Sales Specialists did a Great Job and Professional on this Sale today Gloria D Johnson 2023 Malibu. Keep up the Great Work I will Refer more Business to George Kingdom Chevy Dealership.

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

KIA of Willowbrook provided a simple process for purchasing our vehicle. Chris made the experience a positive one.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

My wife and I had a great experience buying a car at North City Honday, assisted by Dom. We entered the showroom on a Saturday afternoon thinking we were just starting our car shopping journey. We weren't looking for anything in particular, other than knowing we were interested in a hybrid or plug-in hybrid, and a little bigger than the almost 20 year old Honda Civic Hybrid we were replacing. Dom listened to what we knew we wanted, what we knew we didn't want, and then guided us to look at an Accord. We looked at two models of the current year, as well as a previously owned vehicle that wasn't prepped for sale yet. By the end of the day, we bought a 2023 Honda Accord Hybrid Touring, which we think will serve our needs very well. The worst part of the experience was waiting for the financing to be processed, since we didn't think we were quite ready yet we hadn't arranged that ahead of time. But a vehicle we liked was available, and we thought it best to get it without dithering. Dom (our sales person) and Kylie (financing manager) made the process straightforward, and we'd go back to this dealership again.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

I give George Elroy 10 stars if I could he's a awesome sales person, very patient and kind and gets the deal done!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!