Used 2024 Ford Escape for sale near Riverside, OH

Dan in the service dept is super friendly and helpful, goes above and beyond. Appreciate is helpfulness.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Devin was great and mike sherry the owner made sure my vehicle was in perfect condition before I left the lot thanks Dvan and mike

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I recently completed a long-distance purchase of a truck from Lebanon Ford, and I can’t say enough good things about Chad Wallace (my salesman), the sales manager, and the finance manager. This was truly exceptional from start to finish. Chad Wallace was outstanding with communication throughout the entire process. Being hours away, I relied heavily on phone calls, texts, emails, and photos/videos, and Chad was responsive, clear, and patient every single time. He kept me updated without ever being pushy, and the truck arrived exactly as described—no surprises, no disappointments. The photos and details were spot-on. The purchase itself was quick, straightforward, and refreshingly free of gimmicks. No hidden fees, no games with the price or my trade-in. The trade value was fair, and the price on the new truck was competitive and honest. Everything moved fast but never felt rushed. When I arrived for the test drive and final steps, the sales manager took a few minutes to come out, say hi, and chat casually, no pressure, no hard sell, just genuinely friendly conversation. It set such a relaxed, positive tone. The finance manager was another highlight. As a fellow veteran, he immediately made me feel at ease and like he was shooting straight with me. He explained options clearly, offered additional warranty/services and upgrades without any pressure, and handled everything efficiently. There was a brief hiccup when a thunderstorm knocked their system offline for a moment (totally not his fault!), but he stayed calm, kept things moving, and we even had a great conversation while waiting. The whole finance process was quick, painless, and transparent. One of the biggest surprises came after the deal was done. On my drive home, I realized I needed a second key (the truck only came with one) to reset the door code and for peace of mind. I reached out to Chad, figuring I’d be on my own since the paperwork was signed. To my shock, they offered to reimburse me for getting a replacement at a local dealer. I was floored, they didn’t have to do that, but they stood by their word 100%. I ordered the key, submitted the receipt, and they promptly sent me a check. That’s integrity you rarely see anymore! This was, without question, the best buying experience I’ve ever had at any dealership. No high-pressure tactics, no nonsense, just honest, professional people who genuinely care about doing things right. A huge thank you to Chad Wallace and the entire team at Lebanon Ford! You guys do it right! If you’re in the market for a Ford or just want a dealership that treats you like family, look no further. I can’t recommend them enough!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

WHAT A STOP! I stopped in yo Germain Ford at the end of a trip to Marietta, because I was hearing a consistent noise coming from the engine. I had never used their services for anything before, but the nose was alarming. As soon as I went inside they treated me like they had know me all my life. One of the service managers was there on his day off helping out their team and asked if I had time to go for a ride to see if we could identify the source. Long and short, I’ll be back. I will also say that Ford service centers, at least the ones have been too, have been great to work with. I feel like Germain Ford went above and beyond. By the way they have a new performance shop that far above and beyond any I’ve seen. Also, I popped in on them late in the day to get an oil change, without an appointment of course, and it was not a problem and I love the Billing where they just send you an invoice on your phone and you can pay it pretty cool

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The seller was very accommodating and worked with us well. I feel we got a great vehicle for a great price. The customer service was top-notch and we did not feel any pressure.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I wanted to use a different dealership then I have in years past. I started browsing online and was in contact with Dustin DeBoo to start my search. He was knowledgeable and answered all my questions, narrowed down my preferences. Dustin then helped schedule me an in person appointment to test drive new cars. My husband and I met with Derrick Howard at the dealership and he didn?t disappoint either. Derrick showed us multiple cars and continued to help narrow down my search with finding me the perfect color and trim package. I financed my new vehicle and drove off the lot with 100% satisfaction.