Used 2024 Ford Escape for sale near Saint Michael, MN

Great personalities, patient, understanding, but most of all great customer service. Thank you Mark!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I had a fantastic experience buying a used TDI from this dealership. Karen, my salesperson, was extremely helpful and customer centric. She even came back into the dealership to close the deal later that same night. This dealership also was the only that I found that replaced items such as brakes, battery, wipers and tires knowing that these TDIs sat for several months in a lot during the manufacturer buyback. I highly recommend buying from them. It too no more than 15 mins when I returned to ink the deal. Fantastic!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Everyone was very helpful and knowledgeable. Great experience. Still answering my questions on my new purchase

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Overall, after all said and done it was probaly the best car buying experiene I had. Nathan my sales guy was unbelievable. Frank sales manager and Bryan in finance were also amazing at what they did. Would highly recommend them.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I’ve been working with Ryan Chev. In Buffalo for many years and have always been satisfied with their staff and the service given. I especially thank Service Manager Tom Sherwin!! He’s always willing to patiently answer any questions I have and do what needs to be done in a very expedient manner! You’ll have my business for many years to come I hope!! Thank you!!!

The best sales person Megan Erickson. She is so amazing! I would recommend her to anyone that's looking for a used car. Very honest and very helpful to the customer.

I purchased a pre owned Lincoln from Holt, my sales agent was Sarah. She was through, patient, answered all my questions and showed me how everything worked on the car before I left. I spoke with & worked with 3-4 others who we also exceptional. When a dealership has quality vehicles, the vehicles sell themselves. I appreciate their relaxed style of selling. I?ve already directed two others to this dealership.

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

Excellent customer service. Salesman Tom Sklar was exceptional, very clear and put no pressure to buy

Easy to get an appointment. Friendly greeting and pleasant workers. Work was completed but took a little longer than expected. Over all a great day

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️

Great experience, we drove from central wis and they treated us great! I would recommend them.

I bought 2 cars from this dealership: Ford Explorer 2015 and Acura TLX 2019. All selling services were very professional. I was given all papers and pictures of the cars before they were repair (if needed). I have been driving those cars for 7 and 2 years respectfully - no major problems, just maintain work: oil change, filters, brake pads. Dreams staff is very professional, honest, and friendly. They always provide a fantastic work. All my family and I go there for any car's needs. Their prices are non-beatable. I would hightly recommend Dreams Motor for buying the cars and all mechanical/body works. Dr. AA

Everything went good with the buying process the stuff was very kind and helpful. They always making sure everything it?s okay with you and being there for you