Used 2024 Ford Escape SUVs for sale near Grosse Pointe Woods, MI

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Was looking to buy a late model used car and found the exact model in stock. Took a test drive, discussed with the salesman, Tommy White and made a deal. He made the whole process easy to complete They had to replace one part on the car and it was done quickly. Highly recommend this dealer!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Very positive experience. The sales people are very professional and helpful. Never felt pressured or ignored. I was directed to the appropriate vehicle for my needs and desires. Won?t go anywhere else.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Very good only complaint was it took so long left w/new plate & new battery

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

I came in for a scheduled oil change. The began at the scheduled time. Service was completed in a timely manner. He gave me all the proper discounts and I was on my way. Great service, they even washed my car. The person who helped me was very professional.

My experience with Serra Chevrolet was a great one. I was greeted warmly by Sales Consultant David Samuels, and he provided me with personalized attention. The process was enjoyable and stress free.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

great experience with the team at Dean Sellers...have been buying vehicles there for 15 years...great service as well...great selection of vehicles to choose from

Excellent service, lots of choices. Helpful without being pushy. So nice to find someone who listens to our needs.We have found out Ford dealership for life!

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!