New and used 2025 Ford Escape ST-Line for sale near Addison, TX

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Scheduled 60k service - went over exactly the services I needed and what I didn't need because I had already taken care of it myself, i.e. oil change, tire rotation, wiper blade replacement, etc. That way I didn't pay for anything that I didn't need.

Our buying experience with Kevin Baldwin at Prospect Ford was excellent! The truck we were interested in at Prospect was 3 & 1/2 hours drive from us so Kevin sent a detailed video of it which sold us on it. They negotiated a bit on the price & I drove away happy! Definitely worth the drive! Thank you Kevin & Nick

Very kind, patient salesmen is what made this worth the trip for us. We started the conversation over the phone and email and a week later came in and bought the truck we were talking about. Charles Washington is a friendly and up front person, making us feel confident in our purchase with North Central Ford.

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Waldo muy profesional y anteto Es muy amable fue una experiencia Agradable me antendieron muy bien

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Everything was excellent. Juan was so kind and kept me informed the entire time my car was being taken care of. I did not have to wait long at all! I love bringing my care to Westway because I bought it here and the people are always so helpful and Juan Torres was so kind and helpful and made sure everything was taken care of! Thank you!

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Was able to schedule when I wanted and all my services completed and vehicle washed in just 2 hours. I am a.loyal customer. I look to the blue oval as the authority because they built it and no one knows better how to service it.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

Austin and Kyle at AutoNation were great they honored their price match promise and made things very easy. Best dealership experience I’ve had in a long time.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Thanks to Nathan, Nick and Jack ( Manager) they have gone above and beyond to make this first time customer very happy. I appreciate the 5 star service. I love my new Bronco Sport Heritage Edition. I will definitely refer others to shop at Autonation Arlington, Texas.