New and used 2025 Ford Escape for sale near Ridgecrest, FL

William is an asset to the Ferman organization. He and his team quickly diagnosed the issue with my vehicle, kept me updated during the entire process and showed great professionalism regarding customer support.

It is great to know that there are people out there who take their job seriously.It was a pleasure working with William. I come from Land o lakes Florida and I don't mind the drive for great service.

The staff that helped us at Ferman Ford . Tom , David and Jeff proved to me that there are still people out there that not only talk the talk but walk the walk when it comes to the art and science of customer service !!! All three of these men went out of there way ,to deliver superior service !! Even at the end of the night when most would have been dragging there feet , short fused, all three of them comforted us and put our needs first !! Julie and I feel grateful , blessed and happy we chose Ferman to make our purchase . We want Tom , David , and Jeff to realize that the attitude and professionalism they all showed us Thursday night will be remembered forever . In a day in age when most people struggle to feel connection with other humans due to constant stimulus overload Julie and I felt we were the only couple on the planet at the dealership that evening . Every thing a human being dos is to change the way they feel !!! We purchase trucks and cars so we can feel safe , proud , excited . Tom , David , and Jeff are rare individuals that understand this and used there gifts to make the buying of our Ford one of the greatest experience's Julie and I have had in 26 years . Stellar service in a modern world is extremely rare but our experience proves you can still receive it if you fortunate enough to deal with individuals like Tom , David , and Jeff . Thanks again for our purchasing experience 🔥🔥

10 STARS to William Pena Service Manage! I brought in my 2018 Ford Explorer today (Saturday. 09/09/23) to get some nitrogen for my tires. Even though they were extremely busy, William helped me immediately. I can't express my thanks enough!! GREAT JOB!!! Thanks again William - FORD TOUGH!!

Great experience! Called to verify availability, Chris assured me it was and set time for a test drive. While driving 2+ hrs to get there, Leo, our salesperson texted to verify the address. Leo had the truck ready, test drive, short discussion and a brief wait for finance. While waiting provided vouchers for vending machines to snack. Eric from finance made it a completely seamless transaction. 100% recommend Ferman and their entire team!

Found a vehicle through online research at Walker Ford. I reached out to them and was immediately contacted by Keith. Keith knows the vehicles very well and was able to walk me through everything. Since this is a long distance transaction, Keith took narrated videos of the vehicle And sent to me for review. Keith is very responsive in his communications as is the rest of his team. So far so good, I should take delivery of the vehicle in the next couple of days after I complete paperwork and send them the money :)

I went in for a maintenance, "the Works", a recall, and a break issue.Communication was excellent, work was done professionally and expeditiously! Thanx!

Bought a new Mustang awhile back. Great experience with Edwin Torres. Since then have used their service department for everything including all oil changes and I drive 35 miles each way to do so. Why. The treatment by everyone is 5 star every time. Recently had an issue that was resolved by staff that would have been a nightmare at a corporate owned dealership. Bill Currie cares about their customers, it's not just lip service. Highly recommend them. Sales and service.

Just purchased a new 2025 Expedition. Our salesperson Stacy Bold is a top notch person and clearly passionate about catering to her customers satisfaction. She and her team worked very hard, and succeeded in getting me the exact deal I needed for the purchase. The entire staff was attentive, accommodating, and caring. This is a dealership that I don't hesitate to recommend. 10 out of 10.

My mustang was having a running problem. I called in and Got Seth who was very helpful with all my questions, the process of how and what would be completed along with time frame. Seth even offered to help with extended warranty company as well. So start to finish Seth was ontop of everything

I own a LINCOLN MKZ and in past owned numerous Ford vehicles. I have been using this dealership since Jimmy was in diapers. Best there is. Great facility, the very best people. Also they serve very good Danish , don't miss it. If you want good service done on you vehicle take it here.. That's my best advice to you...