New and used 2025 Ford Escape for sale near Ridgecrest, FL

William is an asset to the Ferman organization. He and his team quickly diagnosed the issue with my vehicle, kept me updated during the entire process and showed great professionalism regarding customer support.

I own a LINCOLN MKZ and in past owned numerous Ford vehicles. I have been using this dealership since Jimmy was in diapers. Best there is. Great facility, the very best people. Also they serve very good Danish , don't miss it. If you want good service done on you vehicle take it here.. That's my best advice to you...

I had a wonderful experience with this car dealership, and with mr.Dough Gerhardt in particular. I contacted them by e-mail to enquiry about a ford Mustang convertible, and I received prompt reply. They didn’t have the exact model I was looking for, but mr. Dough worked promptly with me in finding the vehocle and offering me the best price on the market. He answered all of my numerous questions (as a first car buyer you can only imagine that I had quite a few LOL) and very curteously offered me the assistance I needed, without being pushy. I ended up buying another vehicle at a dealership closer to me, especially because they were offering a special on an unlimited warranty, but I just wanted to let everybody know that I wouldn’t hesistate one second to get back with him if I needed another car today. And even when I let him know that I wasn’t buying a vehicle with them, he still very curteously replied wishing me the best of luck. Thank you, thank you, thank you! So yes, I am very pleased of the service

I love my electric SUV. I am a Ford fan and that dealership gives you the feeling you are a part of their family. From my service gal Barbara Howard to the mechanic I get good quality professional workmanship. I love my Ford and my Ford family. I will always be replacing my vehicles with another Ford. Thank you

Bought a new Mustang awhile back. Great experience with Edwin Torres. Since then have used their service department for everything including all oil changes and I drive 35 miles each way to do so. Why. The treatment by everyone is 5 star every time. Recently had an issue that was resolved by staff that would have been a nightmare at a corporate owned dealership. Bill Currie cares about their customers, it's not just lip service. Highly recommend them. Sales and service.

It is great to know that there are people out there who take their job seriously.It was a pleasure working with William. I come from Land o lakes Florida and I don't mind the drive for great service.

The staff that helped us at Ferman Ford . Tom , David and Jeff proved to me that there are still people out there that not only talk the talk but walk the walk when it comes to the art and science of customer service !!! All three of these men went out of there way ,to deliver superior service !! Even at the end of the night when most would have been dragging there feet , short fused, all three of them comforted us and put our needs first !! Julie and I feel grateful , blessed and happy we chose Ferman to make our purchase . We want Tom , David , and Jeff to realize that the attitude and professionalism they all showed us Thursday night will be remembered forever . In a day in age when most people struggle to feel connection with other humans due to constant stimulus overload Julie and I felt we were the only couple on the planet at the dealership that evening . Every thing a human being dos is to change the way they feel !!! We purchase trucks and cars so we can feel safe , proud , excited . Tom , David , and Jeff are rare individuals that understand this and used there gifts to make the buying of our Ford one of the greatest experience's Julie and I have had in 26 years . Stellar service in a modern world is extremely rare but our experience proves you can still receive it if you fortunate enough to deal with individuals like Tom , David , and Jeff . Thanks again for our purchasing experience 🔥🔥

10 STARS to William Pena Service Manage! I brought in my 2018 Ford Explorer today (Saturday. 09/09/23) to get some nitrogen for my tires. Even though they were extremely busy, William helped me immediately. I can't express my thanks enough!! GREAT JOB!!! Thanks again William - FORD TOUGH!!

Great experience! Called to verify availability, Chris assured me it was and set time for a test drive. While driving 2+ hrs to get there, Leo, our salesperson texted to verify the address. Leo had the truck ready, test drive, short discussion and a brief wait for finance. While waiting provided vouchers for vending machines to snack. Eric from finance made it a completely seamless transaction. 100% recommend Ferman and their entire team!

Mack was so helpful while shopping for my car. Alex gave me a great deal on my trade in and Jay made all of the paperwork a breeze. I love my new Ford Escape!

Awesome group of people!!! Brought my truck in for service and wanted to look at a newer vehicle. Everyone was polite and took the time to answer all my questions and options. Great selection of new and used vehicles.

Dealership is smaller and the feel and service are much better than the mega dealers who have higher prices and an overwhelming atmosphere. They are knowledgable and helpful and I would recommend.

My mustang was having a running problem. I called in and Got Seth who was very helpful with all my questions, the process of how and what would be completed along with time frame. Seth even offered to help with extended warranty company as well. So start to finish Seth was ontop of everything