New and used 2025 Ford Escape SUVs for sale near Arcadia, NY

Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

Great communication and felt really comfortable talking to both the sales and maintenance crew. Customer service was great also.

Service excellent. Very fast. Always making time for me.all customers very satisfied.will always come here.

Had a wonderful experience purchasing a second new vehicle from Van Bortel. The sales man was very helpful, low pressure, and did not waste my time. I will be back when I need my next vehicle.

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

It's a great place for service had a small problem but they were taking care of it sometimes parts take time to come in overall customer service is excellent. I would recommend West HERR to many friends thank you.

We had a great experience and are very happy with our service. we will be a repeat customer. Thank you

I needed almost $4,000 of work done on the timing for my 2019 F-150, that was just out of warranty. A closer dealership was rude and uncaring and a friend told me to try Bidleman of Auburn. I made the drive and I’m glad I did. The parts took a long time to arrive, but Bidleman was always friendly on the phone (and the supply issue wasn’t their fault, anyway). Once the parts arrived, they performed the service and they also worked with Ford Motor Corp. to get the majority of the work covered. My bill was a fraction of what the original estimate was! Now the truck runs great. They have a new customer, I will return to Bidleman Ford. I really feel like they were experienced, friendly and everything you look for in an auto dealership.

Have taken my 2008 V6 Pony Mustang in for Maintenance 3 times in last 3 years/ all work completed well/ cost is reasonable and the Service people all act like Gentlemen and Ladies!

Great service as always. I would only ask that service techs make sure they clean off the oil pan after changing oil/filter so it does not drip/pool on the garage floor when I get home. Otherwise, outstanding! Thank you.

Great service all around. Got me in on schedule, kept me updated on work, had it done on time. Great service department every time I’ve been there.

As a 50 something woman, buying a car is my least favorite thing to buy--and I LOVE to shop! I was looking for a specific car in my local region and when I couldn't find one, I broadened my search. That's when I found Bidleman Ford. I initially clicked on the "is this car available" tab and by the next day a salesman reached out to me via email to say it was. He wanted to know when I was able to come in for a test drive but I explained that I was almost 3 hours away and was there a way to buy it online. Bidleman had enough pictures online that I was confident that the car I was looking at was clean and free of imperfections. So...we started the process on Friday am. Many many back and forth questions via email and Noah Palumbo was always right on top of them, answering within minutes! He was able to get me the price I wanted for the car and he also delivered it to my door on Monday afternoon. I have to give a shout out to Jeremy in the finance department as well...he answered all my questions and if he didn't have the answer, he got back to me with it. I would highly recommend Bidleman Ford and Noah Palumbo. They made buying a car totally online, sight unseen a lot less scarier than I thought it would be!!! I would take my business to Bidleman again and again! Thanks everyone!!! I love my car!!!