New and used 2025 Ford Escape SUVs for sale near Hazel Crest, IL

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

About two weeks, I was in need of another used pre-owned vehicle. I like Fords. So I stopped in at Ford of Homewood on a Saturday. I was met by a very nice and knowledgeable sales representative named Juan. I discussed my needs, wants,and financial limits with him. After looking at several vehicles, we found a vehicle that met my needs and price. Paperwork was drawn up down payment made and that evening I was the new owner of a great 2015 Ford Escape. Barbara in the the finance department was most in helping me on the financial end of this purchase. Thank you Ford of Homewood. Enjoying my new vehicle.

Recently purchased a 2023 Ford Edge from the Lincoln Dealership in Naperville. I'm very Happy with the purchase as well as with the Experience. The sales rep, Alfonso was very helpful and reached out to check in after the purchase. I would definitely recommend them to family and friends.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

I,ve been a Fair Oaks customer for many years...even back to their original location on Naper/Odgen ave's. Our Sales Consultant, Alyssa Pacella was great working with me. Time spent with me on deciding between two different models. Alyssa and Mo (Sales Mgr) were so good to discuss the set up. If there was room for one more star six stars to both of them.

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

went to purchase a new car last weekend and the overall experience was good. only hiccup was i made an appointment to see a car i liked and the car got sold right before i got there. now from there i still ended up getting the car i wanted but a better model and the process from there on out i couldn’t have asked for a better experience. everyone was nice and communicated well and even after the purchase they still reach out to make sure the car is running well and fixing me no problems.

Steve is always professional and courteous . Excellent work completed in a timely manner. Always ask for Steve for any and all help for this vehicle .

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Jaylen has helped me with a few cars now and he’s always awesome to work with. Super easy, no pressure, and just makes the whole process smooth. Shout out to Mario, Jeff, Derek, and Matt too—great guys who always take care of you. Honestly, can’t see myself going anywhere else to buy a car as long as this crew is around.

Gone are the days of driving to the dealership to have your oil changed. I love that Webb Ford came to get my vehicle, showed me where they were en route, sent me texts where they were in the process, and returned my vehicle quickly. Absolutely worth it to me in my busy schedule. Awesome place.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Great service. Quick and helpful. Robert kept me updated every step of the way on my repair. Great to work with. I would recommend everyday.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Brought my car in for an oil change, the service rep came and got me for the tech could show me an issue he found on the car. Susan, the service rep, helped me out with my warranty and getting parts for repairs.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Great Experience Working with Tray at Murgado Ford I’ve been shopping around for a new work truck, and I can honestly say that working with Tray at Murgado Ford has been a great experience so far. A friend of mine recommended Tray after they had a positive experience purchasing a vehicle earlier this year, and I’m so glad they did. As a contractor who does a lot of driving and occasionally hauls a trailer, I had specific needs for my next truck, and Tray has been incredibly helpful in guiding me toward the right option. From the start, Tray took the time to listen to my needs and provided personalized recommendations that fit my lifestyle. He didn’t just try to sell me a truck; instead, he made sure to understand exactly what I was looking for, from towing capabilities to comfort for long drives. He explained the features of the 2024 Ford F-150 Lightning Pro AWD Automatic in detail, and based on my needs, it seems like it could be a great fit. What really impressed me about Tray was his approach to customer service. He’s knowledgeable, patient, and truly cares about finding the right vehicle for his customers. I never felt rushed or pressured, which made the entire process feel smooth and enjoyable. I really appreciate that he took the time to explain things and ensure I had all the information I needed to make an informed decision. Although I haven’t made the purchase yet, my experience with Tray so far has been fantastic, and I look forward to continuing to work with him. If you’re in the market for a vehicle and want someone who listens to your needs and provides honest, expert advice, I highly recommend reaching out to Tray at Murgado Ford.