Used Ford Escape Active for sale near Carrollton, TX

Joseph my service adviser had great customer service and made sure that my Vette was serviced properly and even made sure that my center console was rapaired

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Daniel Nunez, Sam B(sales manager) and Moe in finance all did an outstanding job. This company always striving to do the best they can!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Excellent personnel. LIKE THE CONSTANT TEXT AND HOW MARY WE HELP!…LOVE YOUR WAYS OF KEEPING IN TOUCH WITH ME, THE CUSTOMER….. THANK YOU ALL!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Merri Jordan is a pleasure to work with. She always is so kind and treats me so well. If anyone needs a good service writer, Merri is your person. Group one Ford has the nicest people and everyone is treated with kindness and respect.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Such a great experience! Buying a pre-owned car here was one of the easiest, no-hassle car buying experiences I've had -- including new car purchases. The price was as advertised, without surprise extras, and the purchase process was quick, easy and so courteous. BB was an excellent sales associate and had everything ready for us when we came to pick up. Could not have been happier with everything.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Service advisor Mike was very helpful and patient with the car and extended warranty personnel. We got the vehicle in a timely manner.

I had an excellent experience purchasing my new truck, and a huge part of that was thanks to my salesperson, Pedro. From start to finish, Pedro was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident with my purchase. He took the time to answer all my questions, was transparent throughout the process, and never made me feel pressured. The entire experience was smooth, stress-free, and actually enjoyable—something you don’t always hear when it comes to buying a vehicle. If you’re in the market for a new truck and want someone who truly cares about customer service, ask for Pedro. I highly recommend this dealership and would absolutely come back again.

I walked away with a 2025 Mitsubishi Outlander, and I couldn't be happier. If you want someone who will ensure you drive off in style and comfort (and maybe even make you laugh along the way), Enrico is your guy! Highly recommend?he?s the spark you need in your car-shopping adventure!

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

I would recommend Principle Volkswagen with a caveat - once you get into Service, everyone is great and we've never had a problem with Service. I like the video from the mechanic showing and detailing what was done. However, reaching them on the phone is a nightmare. The phone to Service rings and rings, then disconnects. If you can finally get to a point to leave a message, they are never returned.

I had a great experience buying my 2025 Ford Maverick XLT truck from Kyle at Prosper Ford. He was knowledgeable, upfront, and never pushy, which made the whole process easy and stress-free. Kyle took the time to answer all my questions, walked me through my options, and made sure I drove off in the right truck for my needs. The entire team was professional and efficient from start to finish. If you’re looking for an honest, smooth truck-buying experience, I highly recommend Prosper Ford. Thank you again Ruben.

My husband and I put off looking for a new car for a very long time. We finally decided we would replace the car that we currently had with a newer model. We ended up with a 2024 Chrysler Town & Country that looks and drives brand new. Our salesman was Guillermo Villanueva and the manager was Juan Tapia. They didn’t pressure us. It was the easiest big purchase buy that we have ever made. These guys are 100% professional and 100% pleasant. We will definitely work with them again on our next car buy. Big thanks to Guillermo, Juan, and the folks at Classic Chevrolet in Grapevine! C & M Wilk

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Bought me a new Tacoma and process went down like a Disney movie. Got my pricing online and they honored and washed and gassed up the truck. Thank you Sport City Toyota

First time speak to Willian Hunt at the dealer, He's so nice and professional, Thanks to Allen Glen for the deal done. Honda car of Rockwall is the best partner with Costco Auto Program.

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!