Used Ford Escape Active for sale near Franklin, OH

They were extremely helpful and responsive to my questions. I felt we all our needs were taken care of. Very professional and personable staff! I highly recommend this dealership, especially Grant and Bryan H.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Overall, excellent although with a false start caused by an under motivated employee. Others jumped in and made sure I got the help and support I needed. I would recommend this dealer to anyone.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Best place to buy a new or used vehicle in greater Cincinnati area. Ask for Nick, Nolan, and Aaron.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Was able to schedule for service at a convenient time. Was greeted promptly by Keaton in the service department. He was professional, clear and considerate of my time constraints. I appreciate the good work, friendliness and professionalism of the service department. Well done!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience with working with the team! Columbia Chevrolet really cares about their customers, they listen and they have the professional expertise to make sure that their customers are happy ?

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

The time to complete the oil change and tire rotation was done in the time frame promised. I was pleased with service provided by the service department.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

Service fixed the problem. I would like to thank Dalton. He was very helpful and very professional.

I had a great experience buying a used truck from out of state. The truck was exactly as advertised (actually better) and I got a good deal. Tyler was great - very responsive, knowledgeable and professional. I've never purchased a vehicle where I had to fly to go get it, but I would go back to Beau Townsend in a second to buy another vehicle. Thank you gentlemen! I love my truck.

GREAT PEOPLE TO WORK WITH. THEY GO THE EXTRA MILE!!! THANKS FOR YOUR HELP BRYAN. AAAAA+++++

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

They even got me loner car so I could make my pt appointment

Germain Ford sent a technician to my home to verify a recall did not present any problem on my 2014 F150 Lariat 4X4. The technician was prompt, courteous and thorough checking the sensors at the heart of the recall and installing updates to the software. What was really impressive was that this was during the 13” snowstorm. I expected a rescheduled appointment but they stayed on schedule, unusual nowadays, good business 👍

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Highly recommend. Great place and great people. Jaden Sayles was awesome to work with. The whole process was easy and smooth.

Excellent help and service from Kim R and Kory A . They were knowledgeable and helpful. We are very pleased with the workmanship! I highly recommend Northgate Ford! My car was in the Best hands!

Jeff Meryer really took good care of me. Even though I was late for my appointment. It was the Tow truck was late getting my car towed there. He got me in and out. Had a peice of metal in my tire..