Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
I think that because of Mr. Tony Pinto and Mr. Scott Evans, the entire process of acquiring our fifth lease from the Infiniti of Dayton has been very pleasant. We have been their customer for 12 years. This dealership and its management are outstanding.
Chuck Cantor is great to work with! They did a nice job on our seats. I noticed the seatbelt was twisted on my way out of the parking lot. Chuck apologized, got the car right back into service and had us on the road in about 10 minutes with the problem fixed. I just wish they were closer. I was a little scatterbrained that day and Chuck was very gracious.
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes answered my questions and most importantly didn't pressure me for a sale. I did my homework and now I'm the owner of a sassy, seaside blue, convertible 230i and I'm thrilled.
Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the entire staff was professional and overwhelmingly helpful. I have never had a dealership experience like this before! Way to go team, keep it up.
I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact, the entire organization is exceptional. With regard to professionalism and personal attention there is none better!
There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professional, very helpful and never pushy to Ric the Sales Manager who did what it took to re-earn our business. This was my wife's 50th Birthday, we picked out what she wanted, had it ordered, it arrived on time with a pretty bow on top. She was excited and I was very happy with how well she was treated. I have bought many cars in my day...this experience was exceptional! Thank you Team BMW-The Ehrlichs
I live in Columbus and was a bit apprehensive about purchasing a car out of town. Scott was my salesman and did a fantastic job to ease my mind! Great deal, great service and highly knowledgeable about the vehicle I wanted. Communicated with me via email and telephone and answered all my questions. I intend to return for my next purchase. Highly recommended!
Kenny was extremely knowledgeable, friendly, attentive, and detail oriented. He took the time to make sure my questions were answered and made sure I had all of the information I needed. Kenny made the car buying process seamless and exceptional! The managers (AJ & Joey) were equally as friendly, professional, and accessible throughout my car buying process.
I just wanted to say thanks for such a great experience I had in purchasing my 4th vehicle from Porsche/Volvo of the Village. My salesman Kenny Cunningham is the best! I trade in-and-out of cars frequently, and I was looking to purchase a 718 Cayman. He went out of his way to get me the perfect car from a dealer several hundred miles away. He also gave me the strongest trade-in number for my C7 Grand Sport. I am over-the-top happy with the new car and will only buy from this dealer and specifically Kenny in the future. My next car will be a 911 base or a 718 Boxster GTS, and I’m hoping I can hold onto my recent purchase for a while...not sure that’s going to happen.
If you’re looking for a new or pre-owned Porsche, visit Porsche of the Village and please ask fo Kenny - he’ll take great care of you!
Micheal in the service department always goes above and beyond to make sure I'm happy. The communication on how long my service will take is exceptional. If I'm not there in the waiting room, I get phone calls updating me on the progress. The last time I was there the service took long than expected, so they delivered my car to my house. What! It was wonderful! I'm a busy mom of three. That act of kindness made my day and a loyal customer. I'm on my fourth volvo. They are great people
Phenomenal customer service from the service advisors, sales people, lot techs, and cashiers. Best car washes ever
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