Used 2024 Ford Expedition for sale near Chillicothe, IL

I unfortunately bought a lemon car from another dealer. 12 days after I bought it, I had an issue with the automatic 4WD. I called Mike Murphy Ford in Morton, and I was treated horribly on the phone. Treated like I was insane and stupid. I had never called for service and had someone so mean handle the phone call. My husband suggested I call Uftring Automall to get our issue resolved as we were headed out of town the next day. When I called, Barry answered. Sweetest demeanor for those who call in distress. I needed that after having been treated like crap for the past 2 weeks in dealing with this vehicle. I told him what was going on, he listened intently. He said he would like to go to ask the service folks immediately if they could look at my SUV. I expected a call back after an hour or two, but 5 minutes later I got a call and he politely asked if I could bring my SUV in within the next hour. I said, "That was fast." He replied, "Well you are top priority." I genuinely appreciate how kind he was during such a stressful time. He gave me directions and everything. I got to the service area, and Mike Healey took care of me. Wonderful! Kind, prompt, genuine. Just like Barry. Bruce drove my car and figured out the issue with it right away. They fixed my vehicle, and I couldn't be more happy with my experience there. I am so appreciative of the good customer service I received. It still exists, and I will return for future business because they made it so easy and safe (stress-wise) to bring my vehicle there for fixing.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Jarrod made the car buying easy and painless. Got the cars we wanted try. Great buying experience.

Richie Geiger Was a good salesman . Helped me with all my needs and was very understanding and helpful and very patient. Would recommend to anyone.

Didn't buy a vehicle from Heller but they were very attentive to my inquiries about a vehicle.

I work with Chris the sales manager and he was real professional sold me a Cadillac Escalade the truck was in great condition treating me like family

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

I did not end up purchasing a car with this dealership however I did not because of the honesty of the dealership. The dealer fully disclosed prior damage the vehicle had and the repairs. It was my decision to not purchase because of the damage.