Used Ford Expedition Platinum for sale near Dallas, TX

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

The experiance was fast and easy and enjoyable. The staff (saleman) was very knowledgable and explained everything and I got what i wanted for my trade in. The finace guy was also fast and very knowledgable and explained everything to me in detail

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Several sales personal where informative and knowledgeable in customer service. I didn’t purchase a vehicle but will give Vanguard the first choice at sales.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

It was an overall satisfying selling experience. As professional as they were in buying my car from me, I would definitely go to there store the next time I?m in the market to buy a car.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Very professional, quick and smooth transaction. The best experience I have had with a car dealership.

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Great service from Anne. She was very kind and helpful. Kept me up to date and was right on the money about the wait time.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Great service and overall just great experience. I highly recommend to anyone looking for a vehicle

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

This car was a huge upgrade from my 2008 Toyota Sequoia. It fit all my needs, and beat out the Chevy Tahoe I also test drove. The interior room, especially 3rd row leg room is the best of any large SUV I test drove. An adult can sit fairly comfortably in the 3rd row. Cargo space is generous as well, even with all seats in use. I love that this car came with an option for captains chairs in the 2nd row, which makes passenger loading of kids and dogs super easy and flexible. The interior bells and whistles in the Platinum edition are also top notch. Beautiful, comfortable seats, user-friendly controls and plenty of nice safety features throughout. Drive is comfortable and not too truck-like for this mom. Overall, thoroughly pleased with my purchase so far.

My experience at this dealership was great! Garret was my salesperson and he was very experienced and did a great job helping with my car purchase. He gave me the keys and I knew it was the one. I test drove the car and it drove perfectly. The tires looked pretty new and the inside had no damage. The cars on their lot are very clean and maintained. Sam was who I worked with on the financing and he was very thorough in explaining all the options that I had. All the people there that I met were very nice and friendly. I would definitely recommend this car dealership.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.