Used Ford Expedition for sale near Frankfort Square, IL

This dealership has the best staff around From service to sales they spoil their customers. Andre,Victor,Kelice,Barry in sales are great and Chad and RJ in service are great as well.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.

The customer service that Fr�d gave is the reason to continue to return to thomas kia for sales and future service thank you for great service

I've owned my 2011 Expedition XLT regular wheelbase since 2012 (leftover). Basic cloth seats, manual A/C and heavy duty towing. This SUV has been super reliable. Preventative maintenance and I do all myself. Oil at 5k using Ford blend 5-20 for 100k and now 5-30. 3rd set of plugs and 2nd set of coils. This is the brown plug boot engine which I believe all 2008+ Expeditions use. Trans fluid changed at 60k, 110k and now ready. Front brakes have been replaced many times as it's just the way these brake. No problem as I do it myself but some may not like this. Liftgate the usual paint peeling and I don't care. Hood also has some under the front and think the bug shield has prevented it from peeling in the top of the hood. I just added a nice touchcreen with back up camera since the green LED radio got real dim. I plan on driving this one for another couple yrs and up to at least 200k. It appears the 2010-12 are overall very reliable and since they have a steep depreciation, not bad to pick one up. Not IF AND ONLY IF the oil was maintained with proper and FREQUENT oil changes! The 2008+ Ford 5.4L 3Valve in general is a decent engine ONLY IF THE OIL has been changed!!! If not, set aside $7k for an engine swap.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Brandon and the Manager were very helpful in helping me finding the right car for me.

Jackie was great! She was helpful and knowledgable. She seemed interested in helping me find exactly what I was looking for. I would highly recommend her.

After a tragic ending to my car at the hands of another. The search began. It had been a long time since I negotiated a car deal... when many others wouldn't... I'm thrilled to say Onie and supporters came thru without any stress. Highly recommend!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Downtown Porsche is awesome! The dealership was like a museum and well displayed. The staff were very friendly, professional, and helpful. The staff treated us with great respect and probably 5 people said hi during our visit! Very nice people and store!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

was happy with the car: looks, the seats and had everything that my wife and I was looking for in a car and very happy with the ride.

Alexandra help us solved our problem, We had to sell Grandmas Car without a title in short time in town. They gave us what we wanted without a title in a few hours at CarMax. This was an unimageable process that Alexandra help us through....Alexandra was Calm with Great Compassion. We Appreciate Alexandra and CarMax Thanks again..

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

All of your service department is amazing, especially Dan Brown. He always helps me when i have a service question or needs.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Awesome car buying experience! My daughter's first car and they made the process quick and easy. Rami and Jacob are the best! From the show room to the car selection... they show class, care, and luxury. Would definitely buy from here again.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.