Used Ford Expedition for sale near The Colony, TX

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I found out why they are called Group 1, They went above and beyond my expectations and gave me the best deal in the metroplex.

By far, the kindest and most efficient service department I?ve ever dealt with. Fixed an issue with my sunroof that eluded the place I bought my car. So grateful and definitely considering coming back when I?m ready for a new car.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

Chance was fantastic and made sure that I got the murano I wanted! Don’t go anywhere but Crest Nissan!!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

This car was a huge upgrade from my 2008 Toyota Sequoia. It fit all my needs, and beat out the Chevy Tahoe I also test drove. The interior room, especially 3rd row leg room is the best of any large SUV I test drove. An adult can sit fairly comfortably in the 3rd row. Cargo space is generous as well, even with all seats in use. I love that this car came with an option for captains chairs in the 2nd row, which makes passenger loading of kids and dogs super easy and flexible. The interior bells and whistles in the Platinum edition are also top notch. Beautiful, comfortable seats, user-friendly controls and plenty of nice safety features throughout. Drive is comfortable and not too truck-like for this mom. Overall, thoroughly pleased with my purchase so far.

Best experience I’ve had and I’ve had several in my life. I also had several prior to buying this vehicle. Kariel Nieves was my sales guru. Totally awesome gentleman and knows his stuff. Great attitude and huge knowledge of all things Lexus. Good communicator and worked with me to get my scheduled test drive and had everything ready. A++++++++ I’m sure they have many excellent associates but I’ll only work with Kariel from now on. Top noche.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Amazing dealership. Not only with initial purchase, but taking care of you with service afterwards when needed. I have heard a ton of horror stories about many dealerships and this one is hands-down the best. I bought my Telluride in 2021 and still today work with and see the same folks that were there before. This speaks volumes as to not only how they take care of you but also the people that work there, stay there. A+++

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I passed on the car that I looked at, but Jeremiah Clark treated us great!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

Bought my Mercedes Benz while trading in my BMW 2019. Red and Blake were amazing and made the process fast and seamless. I was amazed at the selection of luxury cars they have in the showroom. Cars are priced right and the salesmen make the experience of buying a car hassle free. TY Blake and Red!!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.