Used 2016 Ford Explorer for sale near Beecher, IL

Overall, a smooth and enjoyable car buying experience. Kelvin was super helpful and guided me to the perfect car for my needs. Highly recommend

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Simple process ... I will be shopping here for my next car too It was effortless and they have great cars It was a good one

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Was looking for used car for a month at many locations and was wanting a MKZ as 1 of my top 5 I was thinking about getting. Dealer had 1 I called to check out. Able to get me #s on payments before I came in. Nick new I was OCD after dealing with me over the phone and accommodated all of my needs and had a beautiful machine. The finance staff was very helpful and got vehicle in monthly range I wanted. Walked away with a beautiful machine w/low miles in the price range I wanted with all the features I wanted. Pictures on dealer website were very good and accurate and pricing was very fair. No BS dealer with great staff and good quality machines.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

I just purchased a used car at Import Exchange in Everyone was so nice, educated and helpful! Michael, the general manager personally greeted me and directed me to cars that fit not only my budget but contained the list of wants and needs I was looking for. I really appreciated the extra time a salesman provided me after I bought the car to illustrate how to connect my phone. Overall, a great experience and I will definitely be recommending Import Exchange to my friends and family!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Zee handled my application and provided an excellent level of service from start to finish. He explained everything clearly, step by step, making sure I understood each part of the process. His patience and professionalism made the experience smooth and stress-free. Overall, I received great customer service and truly appreciate the support.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

My sales advisor, Izhar, was extremely helpful. There was a great selection of vehicles in stock, and all the employees were very friendly and supportive. My sister is very happy with the car we purchased. Highly recommend.

Out of all the dealerships I’ve been to, this place literally took out the time to help me find exactly what I needed financially and reliable. Great attitude, amazing energy, and extremely helpful.

Everything went perfectly. The car ran smoothly, and I was very happy with the process. It was quick, easy, and completely hassle-free. Overall, a flawless experience. Highly satisfied..

I was given plenty of time to find without any hassle or hard selling. It made the whole experience feel relaxed and enjoyable rather than rushed. Any questions I did have were answered clearly and honestly, and I never felt like I was being pushed toward something that wasn’t right for me. Arranging the test drive was quick and simple, and the test drive itself was smooth. Everything was explained clearly, and I was given the time I needed to properly get a feel for the car.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

5 star rating for Josiah Perry- Sales Consultant please buy your cars from him.... excellent customer service. Car selection is excellent Friendly people You wont regret it.