Used 2016 Ford Explorer for sale near Cary, IL

My wife and I experienced a serious overheating problem in our Santa Fe while driving from our home in Kansas City to Chicago. We found Kunes Hyundai online and were blown away by the superior service they offered. Kyle served as our service advisor, and he went above and beyond to take care of us. He patiently explained the problem, told us they had to order a part, and promised the vehicle would be done by Tuesday. When I left the facility, Kyle said he was on the phone trying to work a little magic to get the part sooner. I don't know who he called or what he said, but he worked the magic. The part came on Monday, and they had the Santa Fe fixed and back to us a day ahead of schedule! That was tremendous. We were already sold on the Hyundai, but this experience reminded us again of why we are on our third vehicle. The level of customer care is off the charts at Hyundai. And Kyle is the best service advisor we've ever had. The repairs fixed the problem and got us safely back home to Kansas City. I would gladly recommend Kunes Hyundai without hesitation. They are a five-star dealership! Check them out. You won't be disappointed! Ray Pritchard Shawnee, Kansas

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

We purchased our dream car, and the customer service was outstanding. The entire buying experience was fantastic, and we highly recommend them.

great service, in and out !! I needed them to check out a noise coming from my tire- turned out to be rotor issue- and covered by warranty!!! I'm so happy/!!!

Best car buying experience ever. All staff were friendly yet did not pressure me, worked hard to arrange a deal I was comfortable with. Everyone from Clint and Daniil in sales to the finance team. I highly recommend.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Profesional service and resourceful financing . Great dealer wouid buy again and highly recommended. Joel Sales and Owner were extremely patient and helpful l