Used 2016 Ford Explorer for sale near Highland Park, IL

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Great site with an excellent selection of cars. The entire process was smooth and hassle-free, and I was able to buy with complete confidence. I highly recommend this site to anyone looking for a quality vehicle.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Take a look around you. This is truly an amazing place. A car dealer and service center that really cares about its customers. The thousands of pictures that line these walls is a testament to how well customers here are treated. The vast majority of all these people are repeat buyers. They continue to come back because they realize that they are getting a high quality vehicle at a very fair price with excellent service that?s provided for the life of the car. My family has been doing business with Saccucci?s of Schaumburg for 17 years. During that time we have purchased a total of 8 cars and had all of our service work done here. We trust them explicitly. It is like having a member of your family in the car business. We can?t count the number of times over the years that Bill has help us out during an unforeseen incident. Bill and his stall take great care to make sure that you are treated properly and with great respect. They really care about their customers. It always amazes us how much joy Bill gets when you come to pick up your new car. He is just so enthused to take your picture and share in the excitement of you getting your new car. We most highly recommend Saccussi?s of Schaumburg for all your automotive needs. They are definitely are not your average car dealer. With thanks and admiration, CraigB

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Know how to work with customers always giving deals on service. In service department. A one.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

We test drove a vehicle here and had a really great experience. The salesman, Tim, was phenomenal - very friendly and informative; I would highly recommend anyone ask for him if they visit! We were able to fully inspect the car, including getting it up onto a lift. The entire process was easy, low-pressure, and customer-focused. We ended up purchasing a different car from a dealership where we had a horrible buying experience, which has definitely convinced me that the CarMax sales model is absolutely the way to go. I will definitely be coming to CarMax first for my next purchase. This is just the better way to buy a car.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Every step was very organized, and the sales representative was extremely helpful. Overall, it was a great experience.

Good people no pressure nice clean used cars I highly recommend this dealership they make it easy to get the car you want

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

AMAZING PLACE!!! I bought a 2021 Kia and I had it shipped to my house in Texas, extremely smooth process and it was a lot better than I expected it. Thank you Midway !! I will be back in the future!!!