Used 2021 Ford Explorer XLT for sale near Murphy, TX

Adrian took great care of me and my car. He kept me updated on the progress of getting the diagnosis as to what was wrong. He provided an uber to get home and back to the service dept when the car was ready. It was ready exactly as he said it would be. Great customer service. Highly recommend Audi Plano service.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

My salesman, Jerime Vail gave me the best no pressure buying experience and I have not seen that treatment in a long time. Said the lady over 55. I was driving down the I-30 service road to each dealership trying to decide what kind of SUV I wanted to purchase. This dealership was not the first one I visited, it was the last one. When I pulled into the parking lot I still didn't know what I wanted. Jeremy greeted me and I told him what I was looking for. He asked a couple of questions and then we were off to look at the inventory on the lot. I can't remember what the SUV was we were going to test out because as we walked by these cute Bronco Sports. I guess he saw me smiling. Then he said, unless you want to test that Bronco Sport. I said I don't believe it's in my budget. It was then that he talked to me like a human being instead of a paycheck. I love how he let me take the lead the entire time and absolutely zero pressure. I love my new Bronco Sport. I highly recommend Jerime Vail for your automobile purchase. It was such a great experience that the next day I sold them my Mercedes Benz C300 and Jerime helped me through that process. I definitely like my Ford Bronco Sport much better than the Mercedes plus the Ford's salesman was much nicer. The finance guy was much better, he also treated me like a person. I highly recommend this dealership.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Everything was just as promised

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

This is my third purchase at this dealership, and each time has been an amazing experience. They listen to what I want and have not once talked down to me because I?m a woman. I feel like I?m a valued customer from the moment I step foot inside to purchase or to have my vehicle serviced. This is the only dealership I will go to. Thank you Eldorado Cheverlot!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

I had a wonderful experience with Lute Riley Honda. Mo took great care of me when selecting my new vehicle. He answered all of my questions and made the process very pleasant and easy. I highly recommend them!

Very helpful & knowledgeable. Quick response & returned all phone calls. All representatives were sincerely engaged in providing a smooth transaction.

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

Excellent experience! Easy Daily follow up Will purchase future cars through them and will recommend to others

JR in service did a superior job for me once again. There are two dealerships closer to my home, but I find the extra driving time is well worth it with the value & service provided by Richardson Chrysler Jeep Dodge Ram. Thanks again JR in service!

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

Their service department is simply first class, Trou Dunn was service consultant and he did a remarkable job getting our rather unusual problem with out Infinit solved.

Very easy to get appointment. My Service Advisor was great, kept advised to my vehicle. When I picked up my vehicle it was washed and clean. They did a great job for me. This is a great dealership and I would higly reccommend this dealership.

Was in the market for a new practical vehicle as I lease a new Audi Electric. Wanted something I could jump in and drive, and moving to Texas it was only right I got my first truck. Young Kid Amir showed me two trucks and after two days and giving him a hard time we settled on a 2024 Silverado at a price we could both live with. If you are in the market for a vehicle hit up Amir at Classic Chevy he will take care of you

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

I was very impressed that they had the car prepared for a test drive even with a very short notice. Chuck

Daniel Nunez, Sam B(sales manager) and Moe in finance all did an outstanding job. This company always striving to do the best they can!

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton