Used 2021 Ford Explorer for sale near Addison, TX

Very professional. They answer all of my questions and get me what I want great place to buy a car

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Excellent experience! Easy Daily follow up Will purchase future cars through them and will recommend to others

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Excellent service from direct dealership, professional, understanding of customer needs, accommodating to co-applicant who was not in same city to help locate financing (which was straight forward/no hassle), along with extra support (as needed) to oversee signing of all paperwork.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

Great service! Destiny was very helpful and the sales manager got me into what I wanted! Great spot

They worked with me to get the truck I wanted. I felt welcomed and not highly pressured. The experience was one of the best I have had at a dealership. But most of all they did not leave me waiting. I have walked out of more than one dealership because I was just sitting for hours. I feel good about my purchase and would go back again.

Waldo and Naomi went above and beyond in making my service visit comfortable (Naomi supplied drinks and toys for my 3 girls) and communicated how well the process was going. She was fantastic.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

Warranty work completed timely and efficiently, Service department staff ready to help at my appointment time and kept me informed throughout the process. Waiting area clean and comfortable.

Very professional, quick and smooth transaction. The best experience I have had with a car dealership.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.