Used 2021 Ford Explorer for sale near Lake Dallas, TX

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Thankyou Jorge Garzon and Ricky the Shop Foreman for their continued perseverance in resolving an issue on my current vehicle. I was so fortunate to have Audi of Plano determine the root cause of an issue that I had on my last Audi when another dealership refused to even acknowledge that there was a problem. Dealership service departments often get a bad wrap, but I must say, in my experience Audi Plano is an exception to the rule and it’s because the people like Jorge and Ricky.

I give the young man by the name of Cash, and Joshua excellent personality, in the know, very helpful along with encouraging comments. Each and every time I spoke with these young man, there remarks was always something that up lifted my spirit. It has been a challenge moving from up North to the Dallas area. These 2 guys were very warm. I thank you for your time, and your personality. Continue and you will always succeed.

JR in service did a superior job for me once again. There are two dealerships closer to my home, but I find the extra driving time is well worth it with the value & service provided by Richardson Chrysler Jeep Dodge Ram. Thanks again JR in service!

Staffs are really nice and knowledgeable! The oilchange service and tire rotation was quick. I would definitely come back for other services of my truck.

This dealership understands how to assist the customer without being pushy and annoying. When we get ready to purchase this dealership will be among our first to contact.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

No pressure when purchasing a vehicle from here, sales and finance staff are friendly, gives solid advise, help you throughout the process and also provided me with a windshield service for a chip. Keith the salesperson was outstanding. 5 Star dealer, highly recommended.

My family has purchased 5 cars with the help of Auto Locators over the past 15 years. They always take the time to truly listen to your wants and needs and we have never felt pressured at all. They have always gone over the top to take care of us ( I even referred my boss who purchased a car with them). We wouldn’t hesitate for a moment to use them again or refer them. They always take care of there customers.

Highly recommend Carland Auto Group. I bought a used car for my wife and she loves it, it’s been reliable and came at a fair, great price. The car is in excellent condition. Frank was transparent, professional, and honest. It was a fast process you can’t go wrong with this company. Trusted!

Friendly staff. Very helpful and pleasant to deal with. I’m satisfied with my purchase.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Great service! Very efficient car buying process! We went in just looking at vehicles and ending up leasing. They listened to our needs and found the perfect for us.