Used 2021 Ford Explorer for sale near Mount Clemens, MI

Bought 2025 ram, Phil was a pleasure to work with, everything came together and in a matter of hours the deal was done and truck was out the door.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

The staff was excellent. I called earlier in the day, and without an appointment my vehicle was taken and serviced.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

The people that helped me were great and kind. I truly feel they were genuinely helping me. Overall, the best experience I’ve had with car people.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

Great sales and service. Would highly recommend! Thank you again for everything! It was great working with you!

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.