Used 2021 Ford Explorer SUVs for sale near Grapevine, TX

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Amazing people, Honest, very friendly, no hassle, they will go the extra mile to help especially Gary

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Waldo and Naomi went above and beyond in making my service visit comfortable (Naomi supplied drinks and toys for my 3 girls) and communicated how well the process was going. She was fantastic.

Phillip took care of the break defect for me and I'm always grateful for him. Excellent customer service. I was disappointed that the tires being worn bc of I-force engine causing alignment issues couldn't be replaced. For such a nice truck the tires are horrendous and I wish that Toyota had invested in quality tires for their high end truck. I should have the wear and tear on my tires like this after a little over a year.

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

The service department here is exceptional. I have been there several times and have been greeted immediately and they have resolved my issue fast and with no hassle. Best service department and reps I have ever encountered. Ali is absolutely amazing!

Great Service / Great Location / Great Dealership / Honest Pricing/ We will definitely be bringing our car back for service. I think this should be your next stop when you need service!

Excellent service from direct dealership, professional, understanding of customer needs, accommodating to co-applicant who was not in same city to help locate financing (which was straight forward/no hassle), along with extra support (as needed) to oversee signing of all paperwork.

I can’t recommend CarONE enough. My experience there was fantastic, thanks in no small part to Adam, who went above and beyond to make everything smooth and enjoyable. From the moment I walked in, Adam was welcoming and genuinely interested in helping me find the right car. He listened carefully to what I was looking for and offered honest, knowledgeable advice without any pressure. Adam made sure I was well-informed and comfortable with my choices, and his friendly demeanor made the whole process feel easy and stress-free. The entire team at CarONE was great, but Adam’s personal touch really made a difference. If you’re in the market for a new vehicle, definitely head to CarONE and ask for Adam. Thanks to him, I drove off in a car I absolutely love. Highly recommend!

Very professional. They answer all of my questions and get me what I want great place to buy a car

They were all very nice and the manager was awesome Josh and the gentleman that sold me the car today he was just great and I cannot for the life of me remember his name but he was very kind very patient and had a good sense of humor put us at ease and made everything work in our favor and so I was so very grateful we've had a lot of bad experiences lately but this one was not one of them I am very grateful for them at drive time. And when I find out the guy's name that was my salesman today I promise you I'm going to do another review with his name.

Emanuel was very professional and helpful. I was very impressed with how he handled my experience at such a young age. This country needs more young people like Emanuel.

Overall good experience. Couldn’t get much done until you go in. Only put half a tank of gas in after they said they would fill it up and no floor mats. And manager special is not for everyone.

The sales person (Tony Carreon) did everything to help me out with my trade in and purchase of a new Tahoe, what a great pleasure and experience doing business with him. We shall recommend going to him to all our friends needing a car around here.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

As usual always great to see my advisor Santo Flores, great experience when I was able to get my car in an hour before service closed and was out in no time, and was given the recall part on this visit after a year waiting, thank you Santo for making time to service me and my truck, always making me feel important.. thank Grand Prairie Ford for a such a good employee.