Used 2021 Ford Explorer SUVs for sale near Oak Grove, VA

Martin was very friendly, prompt and had a great professional attitude. The BI Maintenance service was fast. I was very pleased with the service. Definitely would recommend this dealer to anyone.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Jason Barrow is amazing at what he does. thank you for helping my family today!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Amazing experience. Bazil was fantastic, got me into the car I wanted at a great price and I will be back for more in the future!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

On Sat, July 5 we purchased a 2020 F150 with the assistance of Dylan Griebel. The truck was being processed into the dealership and was not ready for delivery. Dylan kept us informed of the truck's repairs and status. He professionally assisted in making changes to one of the warranties and facilitated a smooth delivery. Knowledgeable, friendly and thorough, we would enjoy working with Dylan again.

Just completed my 20K service snd the service was excellent and performed in a timely manner. MY HAT is off to the service manager and his whole team!!! REDD GALLAGHER

I recently purchased a 2025 Ranger Raptor from Ourisman Ford in Manassas, and I can’t say enough great things about my experience with Nirbhay! From start to finish, he was absolutely phenomenal—professional, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. Nirbhay made the entire buying process smooth and stress-free. He kept me informed at every step, answered all of my questions with patience and clarity, and went above and beyond to ensure I was getting the best possible deal. His transparency and honesty were a breath of fresh air, and I never once felt pressured. The Ranger Raptor is an incredible truck, and Nirbhay made the experience of getting behind the wheel of it even more exciting. His follow-through and attention to detail were top-notch, and even after the sale, he checked in to make sure everything was perfect. If you’re considering a new Ford—especially something as awesome as the 2025 Ranger Raptor—do yourself a favor and ask for Nirbhay. He’s one of the best sales professionals I’ve ever worked with. Thank you, Nirbhay!

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

Good to go. I’m glad that I got my truck back. Hopefully no more recalls. I’m eyeing that Maverick Tremor on display.

Very good service my service manager was professional he explained things to me . He let me know approximately how long it was going to take and service was done in a timely manner

We had a great experience and highly recommend them if interested jn buying a used vehicle. The staff was very friendly.

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

I had a Great Deal and I got good Ride. I'm enjoying my Kia Seltos 2021

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

My family has purchased two cars from Malloy in the past two months. Alex the GM has clearly instilled a collaborative team culture, as everyone we worked with on both transactions went above and beyond. From hunting down the interior of the bronco sport we loved from another dealer, to ensuring we got the value we wanted for the Jeep we traded in, they were a pleasure to work with. Car buying is never an easy process, but Malloy makes it as painless as possible.

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.