Used 2021 Ford Explorer SUVs for sale near University Park, TX

The buying process was surprisingly quick and easy. The dealership was actually very willing to negotiate the price with me and once we agreed upon a sales price, there was no hours-long waiting like I have experienced at other dealers. Our salesman, Javier, was very attentive, gave me his cellphone # and responded quickly to me with a couple of questions and requests that I had after the purchase. Overall, very pleasant exerperience and I will be returning to this dealership in the future.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Great experience. Customer service is very good. Always clear on whats going on and very quick. I was in and out in no time and i was very satisfied.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Mike took care of us. He always does a great job. He explained everything that would be done and what will be done at the next check up.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Herbert is the man gave me awesome great customer service very nice young man five star service. Come to autonation USA Denton and Mr. Herbert

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

I would never get a car anywhere else but both my trucks there my son got his truck and Cadillac there from Jesse best sales guy ever Armando. The best finance guy ever hated both of mine. You could not ask for a better dealership they are awesome service department is great as well. I have PTSD and I?m calm every time. I?m there best place you could go.

Several sales personal where informative and knowledgeable in customer service. I didn’t purchase a vehicle but will give Vanguard the first choice at sales.

Steve was amazing his GM and Cadillac knowledge and honesty was greatly appreciated! Quincy was great as well!

Vanessa and one of the managers ( can't recall his name) were extremely helpful. There was some confusion about the scheduled maintenance and what was covered and what wasn't. I explained to Vanessa and the manager what had been communicated to me by Graff Chevy & Brandon at Classic...they reviewed everything and completed the service based on what was communicated to me and sorted out the other communication internally. Additionally the service was completed in half the time I expected. Previously, I had a challenging experience with the body shop so Classic was not my first choice for this work, but I decided to give you a other try and it worked out far better. I'm pleased with this service and thanks again to Vanessa and the service manager she engaged to assist.

Me and my husband went in today to look at a car that we ended up not liking. Felix Pina was our sales agent and he helped us find a car that was perfect for us! The whole process was smooth and everyone here was really nice. I would really recommend this location and make sure to ask for Felix if you want a calm and personable experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

My family has purchased 5 cars with the help of Auto Locators over the past 15 years. They always take the time to truly listen to your wants and needs and we have never felt pressured at all. They have always gone over the top to take care of us ( I even referred my boss who purchased a car with them). We wouldn’t hesitate for a moment to use them again or refer them. They always take care of there customers.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.