Used 2021 Ford Explorer for sale near Tallmadge, OH

The agency is clean, competent, friendly, they get things taken care of in a decent amount of time, there are amenities for customers who are waiting, like pastry and coffee, they wash your car as a courtesy, they keep me abreast of service needed in the near future and I have never had to bring the car back twice for the same issue.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Wally Armour was the only dealership I've ever been to, where there was honesty and professionalism!!! They say what they mean and mean what they say!!! There are no bad surprises such as hidden fees as an example, they are upfront about every aspect of your experience!!! Their prices are the best I've ever, hands down, and im not just saying that!!! Jeff was my salesman, and he was the most professional and knowledgeable I've ever experienced in buying a vehicle!!! Thank you Wally Amour for the exceptional service you provided me on my purchase!!!!!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

This was my best car buying experience. The salespeople and management were kind, helpful and straightforward. I will be buying my next car from them as well.

Overall, a good experience. I would have given 5 stars if not for a late learning of a small fact that I am not sure the dealership was aware. In the end, I would deal with them again. Bob was incredible in sharing the car’s features.

Marioo and his team were great to work with. They really helped me get the vehicle I was looking for and explained everything clearly from the start. there were no surprises along the way. I would gladly recommend Carface auto Sales they truly live up to their name...!

I just purchased a new vehicle from Spitzer Ford in Hartville Ohio, and it was BY FAR the best vehicle purchase experience that I’ve ever had. My sales consultant, Jeff Handy, was phenomenal. Other dealers were unwilling to discount the vehicle that I purchased, but not only did Mr. Handy discount the new vehicle, he also offered me significantly more for my trade than other dealers, and did so without any agonizing negotiations. The Finance Manager, Rich Ruby, completed all of the paperwork in less than ten minutes, which I didn’t even think was possible. Seriously, it was like a magic trick. Not having to wait around and getting to drive away almost immediately in my new truck was awesome. There are a lot of Ford dealers much closer to where I live in the Columbus area, but I will absolutely and without hesitation drive over two hours (one way) to purchase my next vehicle at Spitzer Ford. Outstanding customer focus.

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

Rick, from the service department, always takes great care of me. He and Matt from sales give Montrose Ford a feeling of family. They are good people with an excellent work ethic. Keep up the good work guys. See you soon for another tire rotation.

Jeremy Trifero and his team worked with me perfectly to get the deal done. Great all around experience. Trade in and new car purchase was completed as smooth as possible.

Great service and great people.Brad was the best. Will always go back even though i live 45 minutes away. Never had a bad experience

This car dealership is not your typical dealership. It was weird, in a good way. People were friendly and smiling and no pressure to buy. They even had a cookout on Saturday for customers.

Needed new battery. Because of model of car, extra labor is required to get to the battery and replace it. As a result Wiper blades also need to be re-calibrated.

People were very nice service was great, however they refuse to budge in their pricing so expect to pay what they ask.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson