Used 2022 Ford Explorer XLT for sale near Hazel Crest, IL

I came in on 4/27/19 with my parents to browse around. My parents were looking for a new Rouge and I was looking for a used car. Nick and Khalil were absolutely phenomenal! They are definable not your typical car salesmen. They felt more like friends who were excited to help us with getting our new cars and were genuinely great people. They gave us undevided attention for hours while we asked a ton of questions to make sure we were confident with our purchases. They also gave us a great deal for buying two cars. Kim in finance is such a sweet woman to work with as well. All in all best car buying experience I’ve ever had. I will never purchase a car from anywhere besides here in the future, I suggest you do as well!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

My service advisor was Joe. He did such an excellent job with assisting me from start to finish. Let me know everything that was going on every step of the way with my vehicle. He made all the proper recommendations, got my car back up and running very quickly.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Excellent experience. The buying process was quick and easy. Everyone we dealt with was friendly. Very happy with my new vehicle.

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Excellent experience. I bought a car from out of state. Spoke with Frank several times about the car and pricing before I booked a flight. They did not add in any extra fees besides TTL and docs plus did not try to charge me more for an out of state buyer or paying cash. It was a cash deal so everything went smooth. My only complaint, it took about 2 hours to purchase even thought this was a cash deal. This is a very minor complaint but thought the process should have been faster.

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Kevin Emling well informed salesman and could communicate all there is to know about the vehicle purchased on Jan. 27 2022. I would highly recommend Kevin.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

We bought a used car for my 19 year old daughter. Andy was very forthcoming with information, fair with the price and transparent with the costs. I would recommend Andy and his team.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

Susan was awesome and helped me from start to finish. She was very courteous and attentive. I had the pleasure of speaking to several employees there and everyone treated me kind and with respect.

Castle Mazda was very friendly and approachable in my personal interaction. Big improvement from when it was formerly Pugi.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!