Used 2023 Ford Explorer XLT for sale near Roselle, IL

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Michael Raczkowski was an accommodating, patient and very friendly gent. It was an a good experience dealing with him. Also. Manager Bob Wolf was awesome as well.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Although I didn’t end up making a deal with them, as I am to far upside down in my current car. I will say they were very nice to deal with, salesman I worked with was great, not overly pushy. Overall they were pretty fair and I would recommend them for a new car.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Extremely satisfied with the customer service. Galina walked us through all steps in the purchasing process; the day we got our car was quick, smooth and enjoyable. Will definitely recommend! She is the best

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Went in for a 10,000 mile service. Thought it was going to be big buck's but it was comparable to the other Lube places.

These guys are the very best at what they do, very efficient with duty at hand. That means you are in the best hands! Go get your car, make your dream a reality.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

We felt ver welcome , sales person let us think about the deal, didn’t pressure us

Excellent Customer Service! All went above and beyond to ensure I was happy! I was very informed throughout my entire purchase! Great People at Victor Ford! Keep up the good work!!!

I had a great experience at Kia. My salesperson Izaiah has been on top of everything and follows through with anything I asked. I needed some things done and they made sure I had a loaner for the day. Many dealers no longer have loaners. I bought the Telluride and I love it. Handles great and very plush inside.

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too