New and used 2025 Ford Explorer for sale near Chicopee, MA

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

I was told that my 2017 Ford Edge coming in for a 45K maintenance service job would take 90 minutes and after I was advised twice for serious work and additional cost I truly was there the entire day.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Entire staff including service associates, mechanics, drivers, sales and management personnel are friendly and seem to appreciate your being there. Extremely well-kept facility with a relaxed atmosphere.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Great experience, sales personal new the product and the sale was fast and easy.I would recommend this dealer to my friends I am very satisfied with the overall process

As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.

Excellent service. Very mindful of your car. Can?t say enough about the staff. Always friendly and very knowledgeable!! Would highly recommend to anyone!! They take pride in their work!!

All whom I have come in contact at your dealership have been VERY Nice! I dealt with Ashley and she was very professional and accomidating

Always a great experience at Sarat! They make it convenient, simple, fast, and stress free. The advisors are friendly and helpful. The facilities are clean and welcoming.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

Romeo Bruton,new to sales.Did his best to provide us with a great experience.The five star rating is not for the dealership.They are for Romeo.

This dealership is responsive, helpful and great to work with. I found a vehicle I liked on cars.com, messaged them and they responded within 10 minutes. I purchased the vehicle living in the Chicago area and you would have thought I was down the street because of how easy it was to work with them and to make a deal. Adam

I have bought many cars and this was the best experience I’ve ever had,Gerald made my buying experience smooth and easy.I would recommend this dealership and this salesman to anyone.I changed my decision on the car I came in for and switched to the one I bought and Gerald made the sale effortless for me,and remarkably fast,can’t thank them enough