New and used 2025 Ford Explorer for sale near Oswego, IL

A little slow with the paperwork but Justin was a pleasure to deal with. He made the buying process as smooth as possible. The snacks and water/coffee were also good.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Excellent service from Robert. He was extremely patient with us when he was explaining all the features of our beautiful new Lincoln Nautilus to us. I would highly recommend working with him!

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

A low tire pressure alert brought me into Hawk Ford where I've always received EXCLLENT. This visit was much the same...EXCLLENT diagnostic and inspection of vital areas. Colin Lieb and his team were outstanding with customer communications and expert in explaining the troubles needing repair. A broken driver's side outside mirror needed attention and was replaced in full, with care and efficiency. I'm thankful for the parts ordered and service so professionally completed. Hawk Ford employs excellent professionals and talented mechanics who know the way around any car or van or EV. Thank you for this Quick Lane customer care and availability.

The sales, finance and service department are the best. Every once awhile I receive a text message asking me how the car is doing and if I need anything. The service department is always great.

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

We went to Westfield Ford to begin the process of looking at plug-in hybrid vehicles. Rick Blumerichmet us as we entered the showroom and was very effective in helping us determine our needs. The vehicle that we were interested in, in the color we wanted, was in stock. Rick did a great job of getting us all of the discounts that were a bit available and we secured, a favorable price. The service level that will be provided going forward is excellent. Westfield Ford has a mobile service man that can come to our house to perform some maintenance activities. They also will pick up at the vehicle and return it to us from the dealership after servicing for more extensive repairs. Overall, we were very happy with Rick’s professional assistance, and the process and highly recommend Westfield Ford.

Josh from service is awesome he took my daughter’s car in The service department and told us the problem thank you Ernie Beck. Have a great day

Very pleasant atmosphere and the hard working staff that makes it all happen service advisors, service technicians, parts department, billing dept. and cashiers, & sales and to add that I have a quite long history with Roesch i can honestly say that all though i had one bad experience with the service department that was swiftly rectified by means of the service manager overall I would recommend Roesch dealership to any of my family members and associates , lastly I must say kudos to service advisor ( Jessica Mamahua ) & service director ( Adam Jaswilko ).