Service was EXCELLENT, The service manager actually LISTENED & Acted when our service concerns were communicated to him. The Tech that did the diagnostic was equally Thorough in his duties! He went the extra mile (literally) to find a problem others couldn't!
2015 Chrysler Town & Country Touring Review
Great so far
by Smithdj08 from West Bend, WI
April 26, 2019
5
Great van with all the bells and whistles. Engine sounds good. Great value for the money and couldn't ask for better reliability so far. Awesome.
CarMax Naperville - Now offering Curbside Pickup Review
Price listed is the price you pay!
by Not a CarMax fan from Chicago, IL
December 3, 2018
2.3 (7 reviews)
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
2016 FIAT 500X Trekking Review
It’s okay
by Horty from Stockton,CA
May 13, 2019
3
Ac already went bad after having it serviced. Car is already overheating with only 36k miles due to bad ac. But overall great car for a couple with maybe 1 kid
I dropped my car off overnight with a note explaining there was an odd sound and it could be the brakes. I also requested they do an overall inspection and inform me of any upcoming problems, , and to also do an oil change. A service writer somehow misinterpreted my note, . The note said to contact a friend of mine AFTER 12 noon if he couldn't get me. Instead, he woke her at about 7:30am. I had to DRAG out an apology! She works later in the day and wasn't getting up for a couple of hours. This was incredible because the only thing my friend said was to follow what the note said then call me when its done. There was no reason to call anyone. I got my The bill was $900 and the sound was still there. REALLY upset, we contacted the service manager John W. John apologized, read the note, said it was clear and there shouldn't have been a problem, He either located and fixed the sound himself or had it done, no charge to me, and showed me the money the dealership ate to do this was over $150., I was not returning until dealing with John W.!! If he, or someone exactly like him remains there, I will be a returning customer because I feel confident any problem will be resolved respectfully with a long-term customer in mind!
2004 Toyota Highlander Review
most reliable car I have owned
by Angel from el cajon
April 20, 2019
5
It is super clean for its age and it has been the most reliable car for me. I have had zero problems with it. I recommend this car to anyone I know and that's how good it is.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Nissan Versa Note SV Review
Excellent performance so far--seven months
by barbara of queensbury from Queensbury, NY
February 2, 2019
5
I love the Versa Note--it's compact, agile, has lots of interior room, it's zippy and much more fuel efficient than my previous Nissan hatchback (from 2008). Only had it seven months but it has been unfailingly reliable. What I want in a car is small size, efficiency, nimbleness, and reliability--I adore this car.
After a job transfer, I was looking for a reliable used car to commute to work. Sebastian listened to my needs and consciously worked to find me the best car for my budget. He was quickly able to find me a car the exceeded expectations and was below my budget. I will only go to Sebastian and Luxury Imports for my car buying needs!
2018 Volvo S90 T5 Momentum Review
Most comfortable car I've owned
by New Volvo Fan from Manhasset NY
April 22, 2019
5
Like driving in my living room. Rear legroom may be more than front seat legroom. Premium sound (Bowers & Wilkens) features multiple options (concert hall surround-sound; stage or customize-able. Similar options for driving: eco (4 cyl); standard or Power (Turbo boost). Sleek, stylish exterior design. Interior features walnut inlays with Inscription model. Really classy. And incredible discounts available through TrueCar or direct from dealers.
Zak's thorough knowledge of the 2014 Lincoln MKZ Hybrid I purchased was impressive. He explained every detail of the car to me in great detail. Their price on the car was first in class. They had the best price within 250 miles for the same vehicle. It was nice to not have to travel to get the car and deal I desired. Would love to do business with them again in the future.
2010 Ford F-150 XLT SuperCrew Review
Great PickUp
by Car Dude from Las Cruces NM
April 29, 2019
5
This is a great car for a family or for any single person it is super roomy and comfortable. This one has sink to play music from your phone or make phone calls and it’s also equipped with Sirius radio
The Service Advisor Edgardo Vargas was friendly, helpful and accommodating. My car was ready for me upon pick up and the experience was seamless.
2017 Toyota Avalon Hybrid Limited Review
We really like it
by Handy Dennis from Lincoln CA,
January 9, 2019
5
This car is just what we needed. Very comfortable, great mileage and so many compliment about the looks and color.If an negative it would be getting in and out at our age (mid 70's)
We recently purchased a new GLC-300 and had an excellent experience. Jim Fico took us on a test drive and was a great guy to deal with. Jim was very knowledgeable about the brand new GLC model. Jim was also very honest and made us feel very comfortable. I went back to the dealership to pick something up a few weeks after the purchase and Jim recognized me right away and we talked for quite a while, even though we had already made the purchase Jim still had plenty of time for me. I feel this was a first class dealership. The night we purchased the GLC we were the last ones out of the dealership, even though it was after hours we were not rushed out and Dave Fricano Jr. showed us how all of the features work on the car. The Finance Manager, Christopher Seamans, was also great to deal with and went above and beyond to take care of us. We highly recommend this dealership and will definitely be repeat customers.
2012 Mercedes-Benz E 350 Sport Review
Excellent Vehicle
by New Mercedes Fan from Annapolis MD
May 4, 2019
5
This car meets all of my expectations and needs! Gorgeous car, fun ride,
comfortable and good looking! Quiet, what you would expect out of a Luxury car.
Onwed x 4 years. > 100,000. Drives like 1st day and not one problem! Wake up America!!! Stadium seating and sports car feel! And let’s not to mention Beats System stereo and deceptively large room!
Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase.
I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.
2006 Audi A3 w/Premium Pkg Review
Great car to learn manual in
April 16, 2019
4
Very easy clutch to learn with. Gear box is great and the additional 6th gear made for very fuel efficient driving. Does not do very well in a lot of snow but it’s not a Jeep so that was expected.
I purchased my vehicle in April 2016 after looking for several weeks. Wasn't sure that I wanted to travel all the way to Chicago to pickup a vehicle (we live in Virginia Beach, VA) but it was well worth the trip. I originally dealt with the GM - Wally who answered all my questions. He didn't pressure us about the vehicle or harass us with calls after the initial inquiry. Once we decided that we were going to Chicago, Wally told us they would provide pick up service from the airport and not to worry about a taxi or Uber expense. Driver picked us up right on time and we were at the dealership (which is a warehouse) within minutes. We were greeted by Wally immediately and he in turn had his salesperson Khayin show us the vehicle. Khayin was very nice, not pushy very comfortable to work with. Once we had decided to purchase the vehicle we were turned over to the F & I department where we were in and out in about 30 minutes. Everything was easy...and no drama....just the way we like it. On our way home to Virginia Beach they even called to check on us to make sure that everything was fine. The dealership also handled our vehicle tags with our state DMV with no problems. The vehicles in the warehouse were all clean, neat and ready to show. Would not hesitate to do business with them again.... And since I use to work in the Car and auto finance business for over 20+ years that's high praise coming from me.
2011 Rolls-Royce Ghost Review
Simply gorgeous
by Luxury car lover from The Woodlands Texas
February 14, 2015
4
This review compares my two cars. I purchased a new 2006 Bentley Continental GT which now has about 23,000 miles. I bought the used 2011 Ghost which had about 3500 miles in May, 2013. It now has about 7500 miles. First, they are beautiful but very different. The fit and finish are comparable. The Bentley has been reliable over the nine years, but, as expected, maintenance is expensive. The Ghost is still under warranty, but I also expect maintenance to be the same cost as the Bentley. But, that is not a criticism,but simply a fact. The wood trim in both is exceptional, but the leather in the Bentley is superior. Sadly, the leather in the Ghost looks like a BMW. The pebbled leather is not even close to the beautiful hides in the Bentley. The ride on the Bentley is composed but firmer than the Ghost. But is that is expected in a car that can reach 196 MPH. The Ghost rides like you would expect. While they are expensive as compared to other cars, they are worth every penny. I plan to own both forever.
This is the 3rd vehicle I have bought from this dealership and the third vehicle I bought from the salesman Joshua Miller. 1. Josh is a very friendly guy and will always try to get you a good deal on what ever you are trying to buy; as he did for the 3 cars he sold me. 2. the dealership usually always has deals going on and are always willing to make time to help you with a sale and find a affordable car. 3. Dennis Reilly is the finance guy that help me out on my third vehicle (2018 Malibu) he was very helpful and was able to get me a even better deal I originally had before I went in to sign papers. All together it is a good dealership and good people and I would say I had a great overall experience. will purchase my next car from this place.
2011 Hyundai Accent GS Review
A great deal I couldn't find without this website
August 26, 2018
5
I had a very low budget and was able to search for multiple cars to fit it. The Hyundai Accent I purchased is perfect for my situation and I'm so thankful for cars.com for helping me find it.
CarMax Hillside (Eisenhower Expy) - Now offering Curbside Pickup Review
Cadillac SRX
by design from Beach Park
December 3, 2018
4.3 (7 reviews)
Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.
2018 Dodge Charger GT Review
One of the most exciting cars I've ever owned
by Richard from Elgin SC,
May 16, 2019
5
It looks good and is fun to drive. The 5.7 hemi is fast and powerful. Handles very well. No squeaks or rattles. It is a very solid car.
I recently purchased a vehicle here in the staffs extremely friendly and courteous , Rick was fantastic and helped me with every issue I had, if you're looking for a reliable used vehicle you need to check this place out.
2003 Mercury Marauder Review
Great car
by MarauderFan from Birmingham, AL
April 14, 2019
5
One of the best cars I have ever owner. Very good looking and reliable. I would recommend this car to anyone who loves to drive.
I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.
2018 Ford F-250 XLT Review
A Dream Truck!!!!
by Hoovercab from Hebron, CT
May 7, 2019
5
We had to replace our tow truck ( Lincoln Navigator) as age and the CT road chemical finally did her in. We knew we wanted a F250, but with the 6.2 as the Navigator lost power on the big hills. This truck has not disappointed us at all. The power is incredible, the comforts on the interior are just what we wanted without going overboard. The engine and the color were the two big things for us, and we got both. It took awhile to find the right truck and we had to travel from CT to NH but it was worth the trip. We plan to travel cross country with it and our camper and feel the truck is going to do well for us. We purchased 2/14/19 it was a left over 2018 with a whole 4 miles on it. We do like having the 4x4 again and have used it in the snow, we have missed having this when our other truck had to be retired.
By far the best dealership I've been too. It is very rare when you come across a salesperson that's honest and has great work ethic; and that is exactly what I got from Matt! I simply told him what I was looking for and gave him my budget on a Tuesday afternoon and come Wednesday morning I not only got my vehicle but it was delivered to me. Now that's great customer service! Bob (the finance manager) came across some difficulty when it came to my credit but that didn't stop him, he came through for me and I am extremely grateful. They did not try to pitch another vehicle (like every other dealership did) but instead did their best in getting me approved for the vehicle I wanted. Matt and his team were honest from the beginning and its because of that honesty and hard work that my experience was a great one. Thank you Chicago Fine Motors!
2017 Nissan Sentra S Review
Fantastic Buy
by Mavriik from Tampa, FL
May 15, 2019
4
With the exception of VERY MINOR normal wear & tear. This car has been AWESOME so far. Have already done a successful road trip, mileage was low, great on gas, roomy, comfy, and state of the art. Very happy with my purchase.
They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.
2006 Volvo XC90 V8 Review
Love My XC90
by MrsVolvoGa from Atlanta, GA
April 12, 2019
5
I purchased this vehicle new in March 2006 with 2 miles on it, paid $42k, color Blue Magic. This is the vehicle I have owned the longest in my life. It has not gone out of style. It has held up incredibly and it only in the last six months have I had to have some work done on it, the positive crank valve, other than tires, oil changes, one battery and wiper blades. I am constantly asked by strangers is that a new vehicle. My mechanic at the Volvo dealer always asks me to sell it to him when I’m in for an oil change! I dread the day that I have to give it up however I’m hoping to drive it up to 400K miles! I love my bluebird of happiness!
Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.
2014 Mercedes-Benz CLA 250 4MATIC Review
Best economy sedan / coupe we have. Up to 36 mpg.
by andrybrz from Cleveland, Ohio
April 20, 2019
5
Very peppy, 4 cyl turbo yields power AND economy. The engine off feature at traffic lights is very smart. The brake hold is also excellent.
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