New and used 2026 Ford Explorer Active 4WD for sale near North Branch, MN

Words cannot express how awesome the customer service of this dealership is! And I never imagined in my life that I would say that about a dealership. I submitted an inquiry through the CarGurus app and almost instantly got a text message with a video of Donna holding a sign with my name and introducing herself and letting me she was available to answer any questions. Very shortly after Brandon sent me a text letting me know he was available for any questions I might have. Unprompted, he personally created a walk around video of the vehicle I was interested in along with a link to a fact sheet about the car itself. That alone was incredible to me. Then I asked about a vehicle inspection report and Carfax report. He texted me copies of them almost immediately as well as the original window sticker. We set up a day and time for me to come in to look at it and test drive. On my way there I got a text from Brandon letting me know he had the vehicle all ready for me when I got there. When I arrived he was sitting right inside the door waiting for me. Talk about service! When it came time to talk numbers there was absolutely no hassle! They had even dropped the price before I got there unbeknownst to me but offered at the lower price without me even knowing they lowered it! They didn’t try to add all kinds of extra fees or anything. They gave me all the information I asked for and were very transparent with all the numbers. And while I walked in there already preapproved for financing with a very competitive APR, they were able to beat it! The vehicle I bought from them was a used Chevy. And I am probably furthest away from being a “Ford” guy. But honestly, I think the next time I’m looking for a new vehicle it will probably be a Ford from this dealership! It was a truly pleasant experience! I highly recommend!

The sales guy, Tony, was friendly, experienced, not pushy at all. The whole process went off without a hitch. Financing was no problem - we worked through some minor issues easily.

No Issues Routine maintenance Oil change xxxxxxxxxxxxxxxxxxxxx

Absolutely amazing service center, I was so impressed with how quickly they were able to get me in and get everything done for a great price! The new facility is beautiful and will definitely be using them in the future!!! 6 out of 5 stars if possible, I couldn't have asked for a better experience!

Service department is excellent! We purchased a vehicle from a Ford dealership in Bloomington. Upon driving off the lot, we felt brakes felt funny. We immediately turned around. The dealership said they could not look at it for two weeks. Problem was we were driving it out to CA to my son, active duty military. Dealership was aware. So, I called Forest Lake Ford, this was on a Friday. Explained the situation. Upon hearing my son was active duty, we were leaving the next day, they told us to bring it in. They fit us in! Even gave me a flower! THEY took the time, THEY cared! I now take my personal Ford Edge to them! Top notch!!

I went up there to look at a particular car, I was able to test drive it, buy it and was out the door in two hours. They were very respectful of my time and needs, no attempt to up sell me, and they replaced the battery in the key!

Everything went good with the buying process the stuff was very kind and helpful. They always making sure everything it?s okay with you and being there for you

Just love my new to me car. The people were very nice to be, but I have actually bought 2 other vehicles from them.

Donny Brown and all the staff at Anderson Koch Ford in North Branch, MN were great to work with. Donny made buying my new car super easy. He was super friendly, knowledgeable and not pushy at all. Thank you for making my car buying experience great!

I have purchased three different vehicles from this dealer, and each experience has been great. I never felt pressured to purchase something I did not want. Good selection of vehicles. Robby was great. He is new to this work, he did follow up to make sure eveything is going great with the purchase. I would like to see this dealership work on the service department more, as I had multiple issues getting my vehicles serviced at this location.