New and used 2026 Ford Explorer ST 4WD for sale near Pasadena, CA

Adam was very professional and made my service appointment a pleasurable experience. I would visit Carusso again.

Very good experience dropping my vehicles off here. Eric is a great advisor, quick get my truck in the shop, provided friendly and helpful service.

When I was young I purchased two cars at Walker Berge in West LA and was lied to, and basically ripped off. I moved my business to Galpin and it’s no wonder why Berge is out of business now! This is where I met Bob Navarro & Arron Diyarza. What straight up honest guys! I have just purchased my third car from Bob and sent friends that also have purchased from him. Being a partner of a high end music retail store my whole life I’ve taught sales techniques and given seminars to over 1000 people. Your goal should be to Make Dreams Come True! If you are going to be successful in sales it must be a win-win relationship. Your customers will be “loyal” to you and return! BOB & ARRON are those salesmen! I’ll see you in a couple of years and be sending everybody your way. :) Thank you again!!!

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

salesman was perfect-Sales Manager was opposite-NEVER came over to even say thank you-they really need a new one at this Ford dealership!

I love my Ford! I went through my banks auto expert service in which they worked with AutoNation to get me my dream vehicle promptly!

Although we did not like the vehicle we test drove, we were very impressed by their excellent customer service. We called ahead of time and they had the vehicle we inquired about freshly washed and pulled out for us to test drive. There were no pushy salespeople, just a genuinely polite and informative staff. We have been to quite a lot of dealerships in the past month and thus far our experience with Villa Ford has been the best.

Everyone and everything was great, but the only thing is I wanted a different car instead if the new Echosport. I seen other deals that were the same on other new 2019's, but the customer service was excellent. Vehicle purchased on March 17, 2020.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

I've bought about 4 vehicles from this dealership over the past few years because they're generally easier to deal with than other car dealerships. I can't stand being made to wait around pointlessly and really hate the car buying process in general.... but they're pretty good about being sensative to this. The service department are also pretty good. I bought a car last week and came into the dealership with several parameters for what we wanted. Our salesman hustled to find us what we needed and honestly put up with my grumpiness/annoyance at being there very well. He found is what we needed in record time and has sinced followed up to make sure we're happy. No compplaints.

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!

This is my 3rd vehicle purchased from this dealership. The staff is amazing. Both Julio and Jeffrey made my transaction smooth and easy.

GREAT CUSTOMER SERVICE! IBROUGHT MY CAR IN TO HAVE IT CHECKED OUT. ZEKE ASSISTED ME. HE PROVIDED THE DIAGNOSIS OF THE PROBLEM AND I HAVE SOME VITAL DECISIONS TO MAKE WITH WHAT I PLAN TO DO WITH MY CAR. THANK YOU FOR WASHING MY CAR BEFORE RETURNING TO ME. THAT WAS AWESOME AND UNEXPECTED! EDGAR IS ALWAYS SMILING AND SO FRIENDLY.

Marco delivered excellent service!! Overall great customer service and very knowledgeable. Will continue scheduling with him.