Used Ford Explorer XLT for sale near Madison Heights, MI

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Arron Woodward was my salesman and he was great, would recommend buying a car from him

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Great Customer Service?.Always at Crest Lincoln! Chris T. Is a Gem! Chris put my needs FIRST! It?s not just abt selling a car?.but maintaining Customer Relationship!

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Keith L in used cars made my buying experience at Dean Sellers easy and the team there bent over backwards to make sure that everything with my Edge was right

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I had some questions about my lease and went to Szott Ford and Kyle Braun was wonderful in answering all my questions. When we left Szott Ford, we were very impressed. Thank you again!

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Interior and exterior design is excellent. Plenty of power, dependable, easy regular maintenance and everyone loves it. From Audi's back to Fords and the Explorer is it for me!

Syed was great! i am happy with the purchase process of the vehicle! Thank you Syed

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Brandon Harris is the best manager I’ve ever experienced in a car dealership, honesty and transparency!

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

you took the car without an appointment. I am leaving for Florida in two days.

Very knowledgeable service staff. They have always been fair with me and the long service I got out of my previous vehicle attests to the great care they took of my car. I've been going to this dealership for over 20 years and am now on my fourth Volvo from them. Highly recommended. I have most often had Chris as my service advisor and he is great.

On my third explorer. Tried switching to a Durango and went back after 3 months lol. Great, reliable car! Super comfy! At 47k miles so far never had any issues (so far) except my hood started to rust but ford has a 5 year paint warranty so just had a new one put on a month ago and it’s perfect now

They didn't have a Soul in stock and they worked with another dealer to get me one and they worked with my insurance company to get that set up with it being a Holiday weekend. The experience, my salesman and the manager, provided a five star rating.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

My Outback's ABS lights went on and I lost power steering. LaFontaine was the closest dealership to have it towed to. I called ahead to let them know what was happening and the tow would take about 2 hrs to get to them, and I would need a rental if possible. When we arrived it was a quick in take and they had my rental ready to go. They texted and sent video of the repair process, which made it easy to respond to while I was working. Was able to approve repairs over the phone, nice and easy.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.