Ford for Sale in Madison Heights, MI

good customer experience while waiting on my car. would go back again.

Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)

The lease on my 2015 C-Max ended and I needed to lease another vehicle. Unfortunately, Ford has discontinued the C-Max, which I loved, so I selected an Escape. Love the care and the dealership and sales person were outstanding. I had been using the dealership for service on the C-Max because it's less than a mile from where I work. They have been excellent as s service option so I figured I should buy my next vehicle from them. Everything worked out perfectly.

Great experience at Bob Maxey Ford in Howell. We love our 2016 Ford Truck. Kenny Ostin made each step of the process go smoothly and we even had a great time dealing with the financing department. You run a great business. We have purchased vehicles here before and are very pleased with your service again. Thank you.

Ken Ostin just sold us our 5th Ford vehicle. The experience was Awesome. Dan made it the fastest final paperwork ever in buying a vehicle.

Had a great experience popping in for an oil change! Didn't have an appointment - but they were able to get me in. Easy, efficient. The staff was incredibly nice. Will definitely return!

The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.

The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.

Quick service to get my vehicle from another place, and to get all the paper work done.

In my last visit I brought my truck in for service, I was late for apt. called my service rep.was a very nice person. When I did get in my truck was timely serviced. Thank You. The Crest Ford facility very clean with a great waiting area !!!

Excellent service with the Quick Lane! William Peek is an extremely professional and knowledgeable Service Advisor who takes great care of his customers - I will definitely recommend to friends

I got my oil changed and tires rotated. The worker at the counter was polite. I did not have to wait a long time. I will definitely go back.

Great experience. Very friendly and professional. Waited for my vehicle to have "the works" package done to it. Barely Would definitely recommend to everyone.

Courtesy of employees excellent and work completed in a timely fashion, Service wonderful

The purchase process was fast. Jeremy answered all the questions I had, made the process stress free, and resolved all concerns relating to the vehicle. He also assisted in finding better finance offers than what I was pre-approved for.

Second vehicle I have purchased Brent Rose was great through the whole process. He spent the time with me that was needed for me to make a buying decision showing me different vehicles and price options. I will return to Crest Ford and Brent Rose for future purchases. I will also let my friends know about this dealership.

I was surprised of the speed of the repair! It was a great repair job too!