Used Ford Explorer for sale near Cross Plains, TN under $100,000

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Cameron found the truck I’ve been wanting for 2 years! He let me know as soon as it rolled off the delivery truck and held it until I got there! I can’t say enough great things about him! Super sweet, extremely helpful and knowledgeable.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I have had this car for about two years, the V8 version. It is one of the best cars I've ever had. It has tons of space and is really reliable I wouldn't hesitate taking it anywhere. Haven't had to do anything major only routine oil changes and such. The explorer won't be the best on gas but if you're looking for something dependable this one is it.

They made the process so simple and easy. I loved that they asked wether I preferred call or text. No pushy salesman attitudes, and the people were laid back and friendly. Decent cars for reasonable prices.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Great experience here! Michael Harris took great care of me in getting me the vehicle I wanted. I am loving my new 2023 Hyundai Palisade!!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Helpful sales department people, sales manager, service department manager, selection of vehicles, all were great.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

This dealership is exceptional! The service was efficient and there was not a moment where I didn't feel known! Everyone made sure I was helped and well cared for! Tony and the team did an excellent job of helping me with my first purchase!! I highly recommend!!

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.