Used Ford Explorer for sale near Mentor, OH

Everyone was very welcoming. I was assisted by Logunn and explained everything to me making the process simple.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Good customer service. Very friendly and helpful. Very knowledgeable and the sales representative came up with a payment plan within my budget.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Gary Gerts was very helpful with helping me finance my first vehicle great customer service.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

John Misch was so friendly and accommodating when we scheduled and came in for our oil change. He explained the service and 3 recall computer adjustment we needed and gave us several recommendations regarding service to our Hyundai Kona. Thanks John!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

This was my second Nissan. My first was a new Maxima, which I absolutely enjoyed for 15 years during which I racked up nearly 283k miles. Therefore, it was truly time to replace it. I would?ve replaced it with another new Maxima except that that line was discontinued a couple of years ago. And recently, I drove a friend?s Rogue during a weeklong road trip and was thoroughly impressed by the experience. Steve Dailey was the young and affable salesman who also happened to be a talented violinist and experienced software developer! I had filled out an online request for more information re the dealer?s 2025 Rogue Platinum and Steve responded within the day. The tone of his communications was friendly and professional, and he worked with my uncertain and busy schedule. During the test drive, I was having problems learning to use the new type of turn signals (our friends? Rogue was from 2023). I could not figure out how to turn off the signal after each successful lane change. We stopped in a parking lot and Steve helped me to figure out how to use them, which prevented me from aborting my consideration of the Rogue. We also had concerns about whether the front passenger seat would truly be comfortable for elderly passengers in long distance drives. Steve referred us to products that can enhance a passenger?s comfort, and we are happy with the products that are available online. Steve also reset the liftgate to a lower height that was more appropriate for all users in my family, and this turned out to be fortuitously prescient because the default height would have caused my liftgate to crash into my opened garage door. We really appreciated this fortuitous turn of events. Because of concerns about identity theft, I have frozen my Credit Bureau accounts. Steve coordinated with me carefully so that I only needed to unfreeze my account for just the right amount of time for him to coordinate a credit check. We completed all this over text, which is my preferred mode of communication. Throughout the buying process, Steve was attentive, responsive and patient. There were no high-pressure sales tactics from him. He was respectful of our boundaries. He truly made the buying process easy and dispelled all the negative stereotypical images of car sales professionals. I would definitely recommend Steve to anyone who wants to be served by a salesman who listens, is proactive and creative, and truly is a fine young man!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Dan B. was very helpful and easy to work with. Helped us navigate through our car buying experience.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Although the vehicle I wanted was sold....they sent me available vehicles. Called them to see the one I pick was available and it was. They are great in helping you get one . Please check them out if you can They are the best

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great easy process. Really enjoyed working with Caleb Caudill as he was extremely knowledgeable and personable. Five stars all around!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Justin was personable, knowledgeable, helpful and professional and provided all the documentation necessary for me to make a decision to purchase my Lexus. I appreciated his expertise!

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Working with Adam was a great experience, I will send everyone I can to him

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Nick S. and the entire team were awesome to work with—they made my car-buying experience truly great! They went above and beyond to get me into my new ride just in time for my big date 🙌🏼. Huge thank you to Nick and the whole Victory Hyundai team!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Carface Auto was an amazing place. They helped me and got me approved for a much needed vehicle. I was placed with all the right people and I couldn't be more grateful. I will definitely continue business with them.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Met with Mr. Hunter and Mr. Bumbu to select a new Bronco. Thet walked us through the entire process, and it was flawless. We would surely return.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Wonderful people make the buying experience easy and hassle free. They treat you more like family rather than just a customer. Retiring soon and I was thinking this may be my last vehicle. If I need another I know where I?ll go! I highly recommend this dealer!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

Bought my Lexus from Chris Ward at Classic Ford in Madison and truly could not be happier. He was very accommodating to my needs, patient and helpful. I did not fall in love with the first vehicle I looked at that I intended to buy based off my own research. He kindly made suggestions and ultimately found the best choice for me. Without him I would not have the most perfect vehicle for my needs! It runs excellent and has never given me an issue. Thank you Chris!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

In for an oil change and tire rotation, everyone was nice and service was on time.