Used 2023 Ford F-150 trucks for sale near Depew, NY

I am very pleased with my repair work at West Herr East Aurora. Jonathan S. was understanding of my situation and kept me updated throughout the whole process. Polite, Professional, and knowledgeable. Thumbs Up to him and the crew

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Honest Review of My Car Purchase Experience - This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon, the warranty guy, was condescending and disrespectful. When I declined the warranty based on Consumer Reports reliability studies, he suggested I wouldn’t be in this position if I had purchased a warranty on my other car (which wasn’t true) and went so far as to call my decision "foolish." After spending over $30,000, that kind of treatment left a sour taste. Picking up the car was disappointing. Even though it was a certified gold vehicle, I drove off with an empty gas tank and the gas light on. Thankfully, Nate met me at a Speedway to fill it up, but it took away from the excitement of the moment. Cleanliness issues. Since taking the car home, I’ve found spider nests in the hatch molding and dog hair on the back seat upholstery—definitely not what I’d expect from a certified vehicle. Final Thoughts: I love the car, and 99% of the staff treated me well, but there were some frustrating and deflating moments in the process. The dealership does a lot right, but addressing these issues would make the experience much better.

First off, when someone says the truck drives and rides horrible, did they not know we are entitled to test drive the truck first before purchasing. I love my 2023 Ford F150 XLT crew/camper package 6.5' box so far. Put about 5000 miles on it. Purchased used with low mileage. It has all the bells and whistles except for leather seats. Rides great, quiet, and more technology than I'll probably ever use. Endless supply of power with the 3.5 engine and all around mileage about 18-20 and 22-23 on the highway. I liked my 2012 Lariat but mileage was 14.5 all around. I test drove a Dodge and Chevy, but I like the feel of the Ford truck with Dodge a very close second. Chevy feels like the frame is weak and flexes over bumps.

My third CR-V from them. Always treated with respect both in sales and service

Great truck from the looks and comfort, and most of all was klaben ford of Warren Ohio, terrific people highly recommended, my salesman Dom cook was great and The owner Mr Klaben was top notch!

Rich and Joanie were amazing to work with. The whole process couldn’t have been faster or easier. Orleans Ford is top notch.

My only dilemma in purchasing a new F-150 is having to give up my old F-150. I am driving a 2011 5.0 Platinum with 203,000 miles. It has been an awesome truck. All the luxury, comfort, and style I desire coupled with the practicality of a utility vehicle. I am disappointed that Ford has discontinued the Coyote V8 in the ‘24 Platinum and King Ranch trim levels. Hopefully the Ecoboost and Powerboost will be as reliable as the Coyote. Alternatively, I can find a ‘23 with a V-8.

Great service, Sabrina was the best, couldn’t ask for a better experience, everything was taken care of as promised

I now own the 2023 Ford F150 Platinum hybrid. I have many trim levels, for I have owned Ford trucks for some 25 years. All trucks today, because of the complexity of the technologies experience difficulties. It is still one of the best.

Had a great experience..Chris and Steve were very helpful and made our experience very good..love our new suv..they were very knowledgeable and friendly..Steve in finance was also great

Brian Benford was my sales person. He is very friendly, helpful and knows his position very well. Great truck!

Great service, excellent techs and great front desk service , went in for a oil change and tire rotation, service was prompt they told me it would be a wait it was no longer then 30 minutes before my car was pulled in

I have purchased many new vehicles and better by this dealer than almost all.Thank you for treating me like one of the family

This dealer was amazing for us. Fast easy and very communicative. No bait and switch. Very up front. I am feeling old because seemed like everyone was young.

Basil service has been great to me. I have bought quite a few cars from them. Any time I need service they go out of their way to make sure everything that is needed is done right the first time. Could not recommend higher!

My experience at Orleans Ford was top notch. I've bought vehicles from them for over 30 years and am always treated with respect while getting a great deal. I received my new vehicle the same day I went to look at it and the process with Devon and Joni was smooth from start to finish.

Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result

This has been the most stress free experience I’ve ever had buying a car at a dealership. Tiana and Joanie had me on my way with a good price in no time and I love my Escape. Well worth the trip out from Rochester. Will recommend to friends and family.

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

Great experience as always on my new purchase from West Herr. This is the 3rd new vehicle I've purchased from them. The buying process is always a pleasure with them. JJ and Sloan were great to work with. See you on the next one!

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

Seemed straight forward and easy to deal with. Everyone was pleasant and all business. The car was as described, and we got the deal done quickly. I highly recommend Basil Ford.