New and used 2025 Ford F-350 XL trucks for sale near West Springfield, MA

I had my Ford F-150, 2020 serviced on Sept, 30. 2025 at Sarat Ford. No complaints, Jacob M. Service Specialist was extremely busy, Dave the Service Specialist next to Jacob, picked up the ball and began processing me. Jacob returned shortly and resumed handling my appointment. Professional, courteous, all my questions and concerns were answered and delt with. John Gentile Service Manager has a great repour w/ his Staff and customers. I've not had a bad experience w/ the Service Department, since purchasing my used F-150 2020.

They took my car in on time and were done within an hour. The price was reasonable. I have always had good luck with them. They service my car 2 times a year and have for over 10 years.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.

All whom I have come in contact at your dealership have been VERY Nice! I dealt with Ashley and she was very professional and accomidating

Kyle and Richard thanks again you guys are the best. Proud owner of a 2025 navigator

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

I could not be happier with my recent car purchase here! From start to finish the entire process with smooth, professional, and genuinely enjoyable. Aidan when above and beyond and I?m incredibly grateful for the outstanding service I received. Highly recommend to anyone looking for a quality vehicle and team you can trust.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.