Used 2017 Ford Fusion for sale near New Lenox, IL

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

The Ford Fusion SE FWD has proved itself to be a solid choice. It is reliable in stop-and-go traffic and is nimble enough to overtake other cars on highways. It is also quite comfortable, although the headrest is quite uncomfortably placed. The suspension absorbs most of the road's vibrations. When turned on at lower speeds, the motor can be louder than expected, but the transition between electric and ICE power is quite smooth. The design is aggressive, and it looks quite good. The car is also reliable, and parts aren't hard to find. The infotainment system, however, is not as sophisticated as expected, but not in a pleasant way. Overall, I would still recommend the car; it's practical, reliable, and nimble.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

2017 Ford Fusion Sport: I bought this car April 2019 with approximately 6000 miles on it. It was a personal lease vehicle from Michigan that sold at auction to the dealership I purchased it from in Wisconsin. I currently have 55,000 miles on it. I bought this car because of its power and stability on the road. I took it on a round trip from Wisconsin to Maine and back and it performed beautifully while averaging 30+ miles per gallon. The myriad features on this car are incredible. From adaptive cruise control and lane deviation sensors to automated ride suspension, this has been a joy to own and drive. Auto dimming rear view and side view mirrors make driving easy, day and night. Remote start during winter months is a huge feature, especially with the heated seats, steering wheel and climate control. The sporty look and feel of this car along with its streamlined design make me a proud owner. I’ve received many compliments by onlookers.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

I've owned a 2017 Ford Fusion SE since 2019 and it's been amazing, right up until someone hit-n-run me causing it to be declared a total loss. I've mostly driven the highway in my Fusion and honestly I'm going to miss it, it's been an amazing vehicle. Started at 33k miles and ended at 74k only having to replace the rotors, brakes and tires in the 5 year time frame.

very positive; sales team friendly and knowledgeable; efficient buying process; great inventory of vehicles, and if nothing exactly what you want, they will find it

I bought the car one year ago, I did not face any problems. Fuel consumption is great, very comfortable and luxurious compared to its competitors like Sonata, Accord, or Camry. Exterior design gave a car some prestige and took it the car to the next level.

Guys did a great job! Easy communication, friendly and available during my timeframe. Even gave the car a nice wash and tank of gas before we drove away. Good pricing too.

One of the best sedans I have ever owned. It has the 2.0 liter eco boost engine which has plenty of power and decent fuel economy, particularly on the highway. I have heard about engine problems developing around 80k miles but I am not there yet. I always let it cool down at low power or idle before shutting down the engine, which should take care of the problem that I have heard about with the eco boost engines.

I bought my second truck in 4 years from Bose. The first was a champ. It did all I asked of it and remained reliable the entire time I owned it. I needed more weight and tow capacity and ended up back at Bose. Same great experience as the first time. The sales staff was helpful, open and directly answered my questions. I never experienced any evasion from them or doubt that they are being truthful. Their assistance with financing was great. It's been three months and after a few maintenance stops and a new set of tires, I'm very happy with this truck. Understand you're buying used and plan accordingly. If you want perfect, buy new. Although that's no guarantee either. Good, solid vehicles at a decent price. I absolutely will return to Bose should I be in the market for another vehicle. Incidentally, the first truck is still in the family being a reliable hauler. Can't beat that!

Samuel Brennan at Ogden has responded quickly to every question. He has been patient, which is important because I live two states away and can not physically inspect the vehicle of intetest.

Great dealer with a trustworthy and reliable team, especially the seller whose friendly attitude and honest help made the buying process smooth and confident.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Alfonso went above and beyond! What a nice guy. Everything went well!! He is Polite and curtious in every way. He?s a very nice young man!

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

Purchased a couple cars from here recently. Great service! Great people! Helped me look at a wide variety of cars to find the perfect one. Overall, great experience!

Everything went perfectly. The car ran smoothly, and I was very happy with the process. It was quick, easy, and completely hassle-free. Overall, a flawless experience. Highly satisfied..

Excellent experience great people would by a vehicle from them and enjoy the experience talking to them

Thank you so much, Korey was fantastic! Great customer service! Easy and Fast! And Your Driving

Dead honest review from a real person.... Absolutely one of the best car dealer experiences I've had. Everyone I spoke to was helpful and friendly but Al C was just beyond exceptional in personality and very respectful unlike several other dealers I've met with recently. Did everything he could to make my experience the best it could be and have a nice variety of cars. Dealership is clean, staff are excellent and I wouldn't hesitate to buy again from these guys!

The dealership is one of a kind. The GM was loads of fun and took care of everything.